Frozen Buyer

Description

DUTIES & RESPONSIBILITIES

• Orders Frozen goods and maintains appropriate stock.
• Follows outlined procedures, including proper rotation and overstocking practices.
• Handles all product in a safe and organized manner.
• Confirms product dates and pulls all expired product daily; rotates and stocks throughout shift.
• Scans and properly disposes of all shrink for the Frozen department.
• Maintains accurate and consistent records of items bought, costs, deliveries, product performance, daily shrink totals, and inventories.
• Completes a thorough date check on bread items each morning and attaches coupons accordingly to reduce shrink.
• Ensures department is faced and orderly by 9 AM.
• Assists in ensuring appropriate signage is present throughout Frozen.
• Stocking frozen product on the sales floor daily.
• Meets or exceeds efficiency standards set by management.
• Helps to develop and execute remerchandising plans that aim to drive sales and increase labor efficiency.
• Utilizes internal movement reports to ensure offerings meet customer needs.
• Follows external market trends to anticipate customer needs.
• Evaluates vendors and negotiates based on price, quality, and delivery speed.
• Evaluates and monitors contracts to ensure vendors comply with the agreed terms.
• Communicates with staff and vendors regarding miss-picks or defective product; secures credits.
• Maintains a high level of customer service to internal and external customers.
• Supports co-op core values and aligns with the Co-op Code of Conduct.
• Builds and maintains customer satisfaction with the products and services offered by the co-op.
• Others duties as assigned.

Requirements

KNOWLEDGE, SKILLS, & ABILITIES

• High School Diploma or equivalent experience.
• A minimum of one (1) year’s experience in a retail environment. 
• A minimum of one (1) year’s experience and familiarity with natural foods.
• Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
• Adapts readily based on evolving co-op needs or in response to feedback.
• Maintains composure in highly stressful or adverse situations.
• Computer proficiency and familiarity with MS Office Suite.
• POS and receiving systems experience strongly preferred. Catapult experience a strong plus.

ENVIRONMENTAL & PHYSICAL DEMANDS

• Flexibility to work any shift, including mornings, middays, evenings, weekends.
• Ability to work in varying temperatures (approximately 20°F – 90°F).
• Ability to stand or sit for long periods at a time.
• Ability to bend, stoop, reach, kneel, twist, and climb.
• Ability to lift 50 pounds unassisted.
• Reliable access to transportation.