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Customer service agent

The Credit Pros
Mount Pleasant, SC Full Time
POSTED ON 8/20/2024 CLOSED ON 9/19/2024

What are the responsibilities and job description for the Customer service agent position at The Credit Pros?

  • Utilize tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations; Escalate and distribute customer issues to relevant departments as per guidelines;
  • Record, review and follow-up on requests and resolutions; Investigate and research solutions; Update customer records during conversations;

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Last updated : 2024-08-20

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