What are the responsibilities and job description for the Shuttle Mover position at The Downsizers LLC?
Company Description
Our exciting and growing business is looking for exceptional team members to support individuals in transition. We are seeking team members who can contribute to a compassionate, efficient, and positive experience. The Shuttle Movers is the leading shuttle move service team in the Triangle, specializing in serving the senior community and individuals in transition.
We proudly serve the entire Triangle region (including Raleigh, Durham, Chapel Hill, Durham, Cary, Apex, Wake Forest, Morrisville, Holly Springs, Hillsborough, Fuquay-Varina, Greensboro and surrounding areas inside the state of North Carolina). The Shuttle Movers work in private homes, apartment complexes and senior communities.
Many of our projects occur on tight deadlines, and take place during emotional and challenging situations. Candidates need to be adaptable and patient.
We value our team, offer flexible scheduling, and encourage opportunities for advancement as we continue to grow. If you're looking for a fulfilling, unique, and fast-paced job, The Shuttle Movers could be for you. If you are seeking daily work where you can make a difference in the lives of our senior population, and want to maintain variety in your schedule, The Shuttle Movers could be for you.
Join a company where compassion and customer service are a priority and each project is unique!
Job Description
RESPONSIBILITIES
Properly prepare items for transport (furniture, art, appliances, etc) to avoid damage.
Packing and unpacking items with care and to prevent breakage as needed.
Load items into the moving truck to be transported from the origination point.
Unload items from the moving truck into the destination point.
Follow direction from on-site team and/or client for placement of items.
Responding to client questions and concerns.
Submit Issue Report, along with necessary details/photos, for any damaged items.
Responsible for training new team members on the moving policies and procedures, as needed.
Uphold and model The Shuttle Movers Core Values and Culture.
Provide the highest level of service to our team, clients, referral and resource partners.
Assist with the development of standard operating procedures, training and best practices for the role of Shuttle Mover.
Assist with handyman tasks as needed.
Assist with warehouse and supply management.
Qualifications
Our ideal candidates enjoy working with and supporting older adults and individuals in transition. The position of Shuttle Mover is unique and consists of many smaller jobs, often moving items to local senior communities, family members’ homes, consignors and non-profit partners.
This candidate must be reliable, patient, flexible, kind and efficient. The candidate may be arriving on site during a very stressful transition for the client, so it is important to be open to client feedback while efficiently getting the job done.
This candidate has a positive attitude, strong attention to detail, excellent communication skills, strong interpersonal skills, and a willingness to help as needed. This candidate is a critical thinker, resourceful and flexible. This candidate is teachable, adaptable to different personalities, a team player and comfortable with technology. The Shuttle Movers is a fast-paced environment and we tackle everything as a team. We've created a culture that sets us apart from other businesses.
Our culture is steeped in a unique combination of compassion, collaboration, trust, critical thinking, joy, and providing exceptional customer service and experience.
Additional Qualifications:
Physical strength and agility: Candidate must be able to lift, load, and unload heavy boxes, furniture, appliances and other items (up to 75 pounds) on a daily basis. Must be able to climb stairs daily.
Experience packing a moving truck is preferred.
Must have a smartphone and be able to effectively use applications for scheduling, time reporting, and project updates as needed.
Driver’s license and reliable daily transportation to/from the job site.
Must be able to drive a moving truck.
Speak fluent, clear English.
Motivation to help others.
High school diploma or equivalent required. College degree preferred.
Must be willing to submit to a pre-employment background check.
Must be eligible to work in the United States.
Additional Information
COMPENSATION AND BENEFITS
Flexible Scheduling
Eligible for Tips
Paid Training
401(k) Plan and 401(k) Match
Paid Volunteer Opportunity towards Community Service
Paid Team Events
$22-$26/hour plus tips, based on experience.
Salary : $22 - $26