Operations Manager

Overview

Start your Career with us at The Dump Furniture! 

The Operations Manager is responsible for operations, building maintenance, staff, and supply needs. Develop a partnership with Store Manager to achieve overall company goals. Train and control the activities of assigned personnel in such a way the ensure employees perform in a superior manner and meet standards of excellence. 

What we’re all about: 

• We are not a regular furniture store, but we’re a legit furniture outlet! We’re called The Dump because famous designers and manufacturers need to get rid of product and they Dump it on us!
• We are a family owned and operated company for the past four generations. When you join our team, you join our family!
• We are passionate about creating memorable living environments and we consistently work on raising the bar – we hope you can reach high and dream BIG!
• We are excited to add new team members that hold our values of RESPECT. QUALITY. GRIT. GROWTH.

Responsibilities

• Oversees all Warehouse Operations.
• Creates Schedules to ensure maximum use of man hours through store projections, forecasting and target planning to achieve optimum performance levels.
• Holds Assistant Operations Manager accountable for department productivity.
• Keeps organized copies of records of training, discipline, policy sign offs, payroll, etc.
• Ability to meet deadlines.
• Creates goals and tracks associates production.
• Evaluate and record all high level reporting.
• Perform weekly voids and exchange reporting. Work with the Store Manager to review weekly, partnering to find resolutions and opportunities for improvement.
• Work with the logistics department to communicate all detention/demerge charges.
• Coordinate all inbound and outbound transfers.
• Track and report all hourly and salary time cards ensuring accuracy.
• Ensure all employee evaluations are completed timely.
• Ensures the proper staffing levels are kept.
• Responsible for all new employees cross training program using the New Hire Training packet.
• Ensure Safety Policies, OSHA regulations and housekeeping is followed.
• Set up new vendor accounts with accounts payable.
• Timely review all invoices and send approval to accounts payable.
• Monitor the Delivery calendar to ensure maximum daily delivery capacity. 
• Utilize the Committed merchandise reports to constantly update the calendar and coordinate with sales floor daily on closed or open dates.
• Develop and maintain all delivery route and zip codes.
• Develop and hold quarterly meetings with the outside Delivery Company.
• Review and approve all billing for the outside Delivery Company.
• Work with the outside Delivery Company to ensure capacity will be met.
• Partner with the outside Delivery Manager to review performance successes and/or failures daily.
• Review all chargeback’s and mail to corporate.
• Review all RTV’s and destructions with the Inventory Control manager.
• Place purchase orders following the company processes.
• Ensures all training is completed on time.
• Attend all required meetings to include the morning sales team meeting.
• Plan and provide staffing schedules to the Visual Manger to assist with all showroom needs.
• Responsible for the securing maintenance and repair of all equipment.
• Ensure maintenance repairs and safety concerns are communicated to the pertinent parties ensuring prompt resolution.
• Responsible for timely reporting of any accident  to the Loss Prevention Manager
• Communicates with other managers in reference to issues, changes and upcoming events.

Qualifications

• Education:  High School diploma or GED
• Experience:  Must have 5 Years experience in a warehouse environment as a manager.
• Skills:  Team building skills; Good sound judgment and decision making abilities; able to read and count accurately, do simple math and write legibly, and must have basic knowledge of Word and Excel programs. 

Enjoy the following benefits & more! 

• Employee Discount on already great deals
• Medical (including vision) and Dental options 
• Basic and Supplemental Life Insurance, Dependent Life Insurance
• Short Term and Long-Term Disability
• 401(k) retirement plan/company contribution
• Paid time off begins after first 120 days