Hotel Front Desk Supervisor (PT)

The Dylan Hotel
Millbrae, CA Full Time
POSTED ON 12/29/2022 CLOSED ON 6/28/2023

Job Posting for Hotel Front Desk Supervisor (PT) at The Dylan Hotel

The Dylan Hotel
110 S. El Camino Real, Millbrae, CA.

2 days a week; 3 PM to 11 PM, With a set schedule.

See the difference in working for a small, boutique hotel! Grow your skills with empowerment, management support and a team that enjoys their job. Dependable and good staff. Nice guests and neighborhood.

Our 58 room newly renovated airport hotel is owner operated with a valued, long-time team. Our team has proudly helped us achieve the TripAdvisor Travelers Choice Award for eleven years and AAA Inspector’s Housekeeping of the Year. We are looking for someone who eagerly embraces our enthusiasm and commitment to maintain the highest level of guest satisfaction and grow their skills.

Requirements:
  • 2 years hotel experience required.
  • Excellent customer service and communication skills. A personality that shines!
  • Enjoy interacting with people from all over the world.
  • Work independently and as a team player.
  • Multi-task in a fast-paced environment.
  • Organized and attention to details.
  • Must have a history of strong reliability and excellent references.
Responsibilities:
  • Friendly and sincere customer service.
  • Handle reservation inquiries confidently-selling the room/hotel, up-selling and making the reservation.
  • Resolve guest requests in a manner satisfactory to both the guest and the hotel.
  • Assist guests with requests, local information, SFO transportation, directions, site-seeing suggestions and arranging tours.
  • Ensure proper inventory controls and accuracy to maximum selling potential.
  • Efficiently and professionally check-in and out guests.
  • Review arrivals noting special requests, challenges and blocking rooms.
  • Review departures to ensure billing is correct.
  • Maintain front desk forms and projects as needed.
  • Assist in scheduling housekeepers and insuring maintenance issues are resolved.

Experience: Two years of hotel experience Required.
Check us out at: www.dylansfo.com.

Compensation: $22-$25 an hour

Benefits:
  • Subsidized Medical (based on 30 hrs a week) after 90 days (from finished training).
  • Paid-time off.
  • Double-time holiday pay.
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