What are the responsibilities and job description for the Landscape Maintenance Manager position at The Earthscape Company?
Landscape Maintenance Manager
Primary Operational Objectives:
· The Landscape Maintenance Manager is the primary customer contact for existing maintenance contracts, responsible for overall site quality, achieving sales and contract renewal goals. This position is responsible for necessary follow-up and follow-through to maintain positive customer relations and ensure complete customer satisfaction. Suggest and sell landscape management services to meet both the needs of the property and to increase customer satisfaction.
Responsibilities:
· Develop strong relationships with customer base through clear and frequent communication, mutual trust and ability to meet the customer needs. Develop win-win opportunities for the customer and the company.
· Proactively manage properties/projects by inspecting and identifying problems. Communicate appropriately any problem areas and work to find immediate resolution.
· Write and negotiate contract renewals.
· Propose estimates for enhancements with current maintenance contracts to meet and/or exceed company expectations.
· Responsible for site visits of portfolio properties to ensure quality expectations and specifications are being met/exceed.
· Coordination of daily and weekly project schedules for efficient use of crews and company resources.
· Coordination and field purchasing of jobsite materials.
Qualifications:
· Bachelor’s degree in Business, Horticulture, Landscape Maintenance or related field and/or a minimum of five years’ landscape maintenance experience as a manager.
· Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations.
· Experience with creating bids and proposals, highly desirable.
· Valid NC/SC Drivers License, required
· Bilingual in English and Spanish is preferred, but not required.
· Familiarity with Hindsite Field App Software, a plus.
Job Type: Full-time
Pay: $60,000.00 - $66,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
License/Certification:
- Driver's License (Required)
Work Location: Multiple Locations
Salary : $60,000 - $66,000