Alternative Assets Associate

Who Are We?

We are so glad you asked! For nearly 40 years, The Entrust Group has been the premier provider of account administration services for self-directed IRAs. No other administrator compares to our commitment to educate our clients on self-directed retirement accounts and tax advantaged plans as well as providing top notch customer service with purchasing alternative assets within these retirement accounts and plans. Learn more about us by visiting our website: www.theentrustgroup.com.

What We Are Seeking?

Alternative Assets Associate

Overview:

The Alternative Assets Associate will report to Alternative Assets Department Manager. The candidate is mainly tasked with the efficient and accurate execution of alternative assets purchase and liquidation transactions by providing exceptional customer service and supporting all operational and sale activities as necessary. Alternative Assets Department is a high volume transactional department and the ideal candidate will interact regularly with clients as well as sales and other operational teams.

This is an excellent opportunity for someone with initiative and creative ideas to help improve company processes! Alternative Assets is one of the busiest departments at Entrust, and it’s a close-knit group. There are autonomy and flexibility to the role; if you discover a better way to do something, we want to empower you to make the change! The workflow can be fast-paced with high-volumes – a successful team member will have the ability to move files forward without letting details fall through the cracks.

Job Duties:

• Review and Process Alternative Assets (LLCs, Private Placements, Promissory notes, Crowdfunding) buy, sell and exchange transactions for clients and/or B2B Partners.
• Initiate transactions within clients’ accounts via trust accounting software.
• Handle incoming calls from Entrust clients, internal departments or vendors regarding transactions.
• Research client issues and transactions and provide timely updates and resolution as needed.
• Ensure proper record keeping and adherence to strict company recordkeeping standards for auditing purposes.
• Comply with all laws and regulations, including Prohibited Transactions, Anti-Money Laundering and Privacy Policies and Procedures.
• Manage the team inbox and assign tasks to other members of the team as needed.
• Perform other duties as assigned.

Desired Skills:

• Ability to multitask, work independently, and resolve issues with minimal supervision
• Aptitude for data input with a high level of attention to details
• Excellent written and verbal communications skills
• Bachelor’s Degree preferred
• Two years of financial and/or liquidation experience preferred
• Individual Retirement Account knowledge a plus
• Demonstrates a high level of customer service aptitude
• Detailed oriented
• Team player, committed to working in a quality environment
• Proficient in Microsoft Excel, Word, Office and PowerPoint

The Perks?

Benefits:

Generous paid time off; medical, dental, and vision coverage for the employee; 401(k) offering; Flexible Spending Account; Commuter & Parking Assistance; Employee Assistance Program; Optional Education Assistance program and Tuition Reimbursement program; Discounted gym membership.

Schedule: Monday - Friday, 8:30 a.m. to 5:00 p.m.

Job Location: Oakland, CA

Hours/Week: Full Time/40 Hours

Compensation: $50,000

The Entrust Group is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

To all recruitment agencies: The Entrust Group does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, The Entrust Group employees, or any other company location. The Entrust Group is not responsible for any fees related to unsolicited resumes/CVs.

Job Type: Full-time

Pay: $48,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
The Entrust Group adheres to all Alameda County Covid-19 workplace mandates for private businesses with 100 employees or less.

Education:

• Bachelor's (Preferred)

Experience:

• Administrative experience: 2 years (Preferred)
• Customer service: 1 year (Preferred)
• Financial services: 2 years (Preferred)
• Data entry: 2 years (Preferred)

Work Location: One location