What are the responsibilities and job description for the Office Manager position at The Eye Doctors?
**MANAGEMENT EXPERIENCE IS REQUIRED FOR THIS POSITION**
Title: Office Manager
Company: The Eye Doctors
Location: Junction City, KS
Pay: $18-20/hour (depending on experience), plus bonus incentives
Perks:
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k Employer Matching
- Paid Time Off and Paid Holidays
- Competitive Base Pay Bonus
- Optical Education Reimbursement
- Paid Maternity Leave
Hours:
- Full Time
- Monday-Friday 8am-7pm, Saturday 8am-2pm
- You will not work all of these hours, but you must have open availability to work any shift within these hours.
- Management experience
- Experience working in eyecare/optical
- High School Diploma or GED Equivalent
- Your own reliable transportation
- Strong customer service skills
- Excitement to learn and grow
- Manage day-to-day operations of the office, including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
- Lead the staff by guiding them to success through focused support and coaching
- Effectively communicate with patients, doctors, staff and various levels of management and corporate staff
- Answer inquiries through phone, email, and in person request
- Execute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
- Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
- Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
- Lead the office by guiding them to success through focused support and coaching
- Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
- Collaborate with District Manager and HR on employee relations and recruitment needs
- Collaborate with other Office Managers and District Manager to develop creative approaches to areas of improvement
- Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
- Actively train employees on how to provide a world-class patient experience
- Act as the liaison between employees and the District Manager and Corporate
- Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
- Ensure the office and employees are always compliant with HIPAA
- Other duties as assigned by District Manager
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
- Ability to work weekends when applicable
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- High school diploma or general education degree (GED) required
- Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred
- Minimum of 2 years of optical management or industry-related experience
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel
- The employee is frequently required to stand, walk, and sit
- The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Requirements:
Essential Functions:
An Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
Essential Responsibilities
Other Skills and Abilities
Education and/or Experience
Physical Demands
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary : $18 - $0