Senior Corporate Administrator/Office Manager

Job description

We are currently experiencing rapid growth and development in our Mesa Arizona location and are hiring a bilingual (English Spanish) Senior Corporate Administrator/Office Manager who will be responsible for several office duties including staff recruitment and hiring, minor administrative accounting functions like daily payment deposits and monthly bank account reconciliation. The ideal candidate is reliable, organized, energetic, positive, self-motivated, willing to learn and believes in providing the best service and results.

Job Description

• Responsible for full-cycle recruitment, including job posting, reviewing, and screening candidates, conducting interviews, and hiring employees
• Facilitating new hire onboarding and orientation
• Assisting with training
• Preparing new hire packages and contracts
• Filing background checks and license applications
• Booking and attending career fairs
• Working directly with operations, accounting, and IT departments
• Open and date stamp all general correspondence
• Maintain the general filing system and file all correspondence
• Develop and maintain a current and accurate filing system
• Provide administrative services for Client Services and upper management
• Consumer release letters and opt out email and SMS communications, handling documents/calls from trustee and other government bodies like, the Better Business Bureau, CFPB, Client/Customer Inquiries
• Letter creation in both English and Spanish

Requirements

• Typing (at least 50 wpm)
• Time management skills
• Stress management skills
• Effective verbal, listening and communication skills
• Ability to work in a flexible environment (able to adjust the schedule to suit company needs)
• Correspondence management
• Maintains security by following procedures; monitoring logbook; issuing visitor badges
• Must understand relevant legislation, policies, and procedures
• Knowledge of collection laws and policies is an asset
• Previous collection/credit experience or call center background is an asset
• Computer skills: Proficiencies in Word, Excel, PowerPoint and Pivot Tables are a must.

Qualifications

• ACA Member
• FDCPA Working Knowledge
• Professional degree or diploma in Business Administration or a related field is a must
• A minimum of 1 year of recruiting experience, preferably in a collection environment but not mandatory as we are flexible for the right candidate
• Detail-oriented, organized, efficient and able to multi-task
• Proficient computer skills with working knowledge of MS Word, MS Excel, and MS Outlook
• Superior oral and written communication skills
• Bilingualism is a must (English/Spanish)

Benefits

• Competitive salary and paid training
• Group Benefits
• Career advancement and promotional opportunities
• Quarterly Bonuses

About Us

FDR Alliance LLC is a multi-source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR Alliance LLC provides collection services to a broad range of major North American organizations.

Inclusiveness

FDR Alliance LLC is an equal opportunity employer. We are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected, and supported. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation(s), please let us know and we will work with you to meet your needs.

Job Types: Full-time, Permanent, ONSITE

• Monday to Friday: 8:00AM- 5:00PM

Experience:

• Recruitment: 1 year (Preferred)
• Administrative experience: 2 years (Preferred)

Language:

• Spanish (Required)