Branch manager branch

Job Description for RETAIL BRANCH MANAGER THIS POSITION REPORTS TO : Retail Market Manager MINIMUM REQUIREMENTS FOR POSITION :

• High school diploma or equivalent; Bachelor's degree preferred
• Excellent customer service skills and prior sales experience
• Minimum of 3 years retail banking sales and customer service experience
• Minimum of 1 year supervisory / managerial experience
• Knowledge of consumer banking products and services
• Technical proficiency
• Professional image
• Strong interpersonal, oral and written communication skills and aptitude
• Able to work independently of direct supervision
• Demonstrated ability to work in a competitive environment
• Demonstrated ability to meet deadlines PRIMARY ACTIVITIES AND RESPONSIBILITIES :
• Understand and support Going for Gr-8 and other bank-wide initiatives
• Create customer centric sales and service strategies that build relationships and promote needs based selling
• Prospect new and expand existing consumer and business relationships
• Develop a working knowledge of treasury management products as they relate to small business
• Develop action plans and delegate work and responsibility as appropriate
• Promote and achieve accuracy and quality in branch work
• Adhere to regulations and policies and procedures, using good judgment when making exceptions or approval decisions within assigned limits
• Promote the development of branch staff through coaching and training, including scheduled coaching sessions
• Achieve assigned goals through the management of branch staff, assets and opportunities
• Understand and maintain the branch operating budget
• Develop and maintain proficiency with job-related systems and equipment
• Enroll in the Retail Management Program
• Participate in available training opportunities
• Understand, comply and promote the Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program
• Support Community Reinvestment Act (CRA) through business development efforts and by participating in bank hosted and community events
• Perform other duties as needed or assigned. Education Preferred
• Analytical
• Customer Service
• Finance
• Management
• Sales

Last updated : 2024-10-17