Retail sales associate

The Gap
Wrentham, MA Full Time
POSTED ON 10/1/2024 CLOSED ON 10/2/2024

What are the responsibilities and job description for the Retail sales associate position at The Gap?

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again.

Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty.

You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer.

Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. .

What You'll Do

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal / external request
  • Exchange and verifies job related information to provide support

Who You Are

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues / concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Benefits at Old Navy

  • Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.
  • For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination.

We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.

In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state / provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID.

Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

Last updated : 2024-10-01

Retail Associate - Reset
Retail Services WIS Corporation -
TAUNTON, MA
Retail Associate - Reset
Retail Services WIS Corporation -
BRIDGEWATER, MA
Retail Reset Associate - Days
Retail Services WIS Corporation -
BROCKTON, MA

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Retail sales associate?

Sign up to receive alerts about other jobs on the Retail sales associate career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$28,274 - $36,496
Income Estimation: 
$32,930 - $42,584
Income Estimation: 
$28,274 - $36,496
Income Estimation: 
$32,930 - $42,584
Income Estimation: 
$27,870 - $34,031
Income Estimation: 
$28,274 - $36,496
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Retail sales associate jobs in the Wrentham, MA area that may be a better fit.

Retail Sales Associate

Skechers USA Retail, LLC, Taunton, MA

Sales Associate - Outdoor Sports Enthusiast Retail

Retail Concepts, Inc., Pembroke, MA