Benefits - Account Executive

Medicare Account Executive Candidate would be responsible for handling a block of Medicare clients for brokerage of Medigap, Medicare Advantage, Prescription Drug and Hospital Indemnity Plans. Duties, abilities and responsibilities include: Provide an exceptional level of service and support to our clients. Act as liaison between clients; Human Resource/Benefits and management team and all insurers and other service vendors Possess an advanced level of understanding of all Medicare Plans, with an understanding of Social Security Benefits and affiliated tools connected with benefit plans. Ability to review and provide advice on contracts, documents and other deliverables connected with insurance products and FMO services for accuracy Prepare marketing materials and subsequent proposals, and then implement changes or install new contracts for clients. Analyze Medicare benefit plan claims and utilization data from insurers/vendors and deliver detailed reporting to customers. Organize and attend client meetings, prepare communications including enrollment materials, presentations and coordinate all insurer/ vendor needs Ensure that all renewals and products are finalized and fully installed, including enrollments, contracts, ID cards, and billing. Interface with clients in resolution of claim disputes, billing, and other contract issues to the total satisfaction of clients. Maintain knowledge and deliver updates to customers involving all aspects of state and federal regulations governing employee welfare plans, including ERISA, ACA, HIPAA, etc. Assist customers with all other aspects of compliance and reporting including development of Prescription Drug Plan Reports. Sustain all certifications on an annual basis. Qualifications: Four-year college degree preferred. Must maintain patience and understanding while working with the Senior population. Excellent communication and problem-solving skills. Ability to effectively draft, proof and complete professional documents, presentations and correspondence, using Microsoft Word, PowerPoint and other contemporary business standards. Good understanding of Excel and other formula-based software. Ability to learn and utilize our Customer Service Management (CRM) system to maintain client/ benefit information and service tracking – we utilize the Agency Bloc software. Possess strong math and analytical skills – with ability to analyze and interpret claim and other data. Flexibility of adapting to fast-paced, dynamic work environment. Ability to work in both a team/collaborative setting, but also able to work without supervision when necessary. Current CT, NY and NJ Life & Health broker license required (can be acquired). Expectation of possessing or pursuing certification through AHIP and all applicable carriers.