What are the responsibilities and job description for the Field Service Rep position at The Hillman Group, Inc.?
Field Service Representative Needed (Las Vegas, NV)Come join the Hillman Group! We provide excellent compensation plans, world class benefit plans including Health, Dental-, Life-, Short- and Long-term disability insurance as well as a 401K plan! A lucrative car allowance program and independent scheduling and flexibility! Endless opportunities for growth!Summary:Provides merchandising services and on-site customer support at customer locations to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations.Responsibilities:Merchandising and Customer SupportTravels to and among customer store locations as required according to service schedule and as necessary to resolve issues.Maintains customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, placing customer orders, down-stocking product, removing defective product, placing POP material, and repairing displays and equipment.Store Display ResetsPerforms physical work necessary to tear down and/or assemble store displays, including racks and other prescribed display items according to the plan-o-grams.May provide direction and supervision to temporary or support personnel assigned to assist with the reset.Conducts Store SurveysCompletes customer service sheets and surveys as directed Takes photos of displaysFollows company policies and procedures to accomplish the followingMaintain and timely submit required records and receiptsFollow prescribed time reporting procedures and submits time worked accurately and promptly.Education: High school diploma or equivalent, college courses preferred.Qualifications:Two years field service or merchandising experience preferred, ideally in a large-scale retail environment.Able to read & execute store plan-o-grams in an efficient manner and use Word, Excel, and WindowsAble to regularly travel to and among store locations, with occasional overnight stays as required to effectively service the territory.Maintains valid driver’s license and maintains a driver record acceptable under the provisions of Hillman’s Vehicle Policy.Able to lift and carry up to 50 pounds occasionally.To learn more about the Hillman benefits or if you have any questions please call: Anabel 800-800-4900 Ext. 62518#BuiltHillman Strong
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