Locksmith

Job Summary The Locksmith position will lead the residential locksmith service program within the Phoenix, Arizona market. Roles and Responsibilities: Schedule appointments with customer to replace front door locks with electronic locksWalk through the consumer sign up process of the electronic lockRespond quickly to consumers’ needs on emergency basis within their dedicated shift scheduleSupport all consumers needs for all locksmith services that pertain outside of the normal In-Home programExpanded role into automotive locksmith may be required Essential Job Functions* Manage progress and performance of all locksmith incoming jobs Ability to mechanically remove a residential lock using picking and/or drilling skillsetsWillingness to expand knowledge of locksmithing to include Automotive or other similar locksmith opportunities  Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities. Education & Experience Minimum 2 years of Locksmith experienceALOA certification a plus, but not necessarynowledge of residential/commercial hardware and installationAbility to drill and prep door for new hardware installationAbility to problem solve and retrofit existing door prep for new hardwareRekeying knowledge and experienceProficient picking skillsKnowledge of alternative entry methodsAbility to defeat failed locks for replacementVehicle entryKnowledge of car key generationTransponder programming knowledgeExperience and knowledge of key cutting equipmentDetail orientedTakes pride in workTeam playerStrong communication and presentation skills.Strong analytical and problem-solving skills. Competencies – Knowledge, Skills and Abilities Regular interactions with the executive team, so teamwork, good communication, and people skills are an absolute requirement Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; evaluates and generates alternative solutions; makes recommendationsResilience - Positively impacts the team and the organization by dealing effectively with pressure; remains optimistic and recovers quickly from setbacksInitiative and the ability to offer new ideas Leadership - Shows a high degree of personal integrity, honesty and ethical behavior; respects & protects confidential information; holds self-accountable for resultsContinual Learning - Assesses and recognizes own strengths and weaknesses; pursues self-developmentOrganizational Awareness- Makes decisions, and performs in a manner which is aligned with the organization's mission, vision, and valuesPlanning and Results Orientation- Balances customer requests with organization capabilities and resources Identifies opportunities to improve work processes Supports others in completing tasks and improving overall effectivenessContributes to setting work priorities and direction Identifies in advance when intended results may not be achieved Participates in development of project plansCustomer Focus- Makes decisions based on organizational goalsUses knowledge about the customer to inform decision making, and problem solving Strives to provide additional value to the customer experience Actively solicits customer feedback in order to improve business relationship Suggests ways to improve the customer experience  Hourly Wage Range:  $21.68 - $25.00 Benefits: HSA/HRA Medical Plans, Prescription Drugs, Dental, Vision, Paid Time Off, Paid Holidays, Floating Holidays, 401K#RDS

Salary : $22 - $25