Sr. Analyst HR Data Security

Position Purpose:

The Support Systems Sr Analyst works collaboratively across HR to maintain HR systems Security. Provides excellent customer service via Application Support for one or more applications, including Workday, Active Directory, LDAP.  Audits access to HR systems and ensures associates have the access they need and remove access when not needed. Triage issues reported, perform advanced troubleshooting at the application level. Works with business partners to document the functional requirements of enhancements or bugs. Coaches and supports Analysts as needed to accomplish business goals. Must be willing to invest the time to gain in-depth knowledge about the business applications supported and be comfortable discussing change impacts, issues, and path to resolution.

Key Responsibilities:

• 50% Provides excellent customer service via Application Support for one or more applications, including Workday Modules for HCM, Payroll, Absence, Talent & Compensation. Partner with business stakeholders to document business requirements and design. End to end testing of solutions provided by IT developers and UAT with business partners
• 30% works issue inbox and resolves user access issues.
• 20% Maintain the integrity of access data in HR systems. Utilize database audit reports to detect data discrepancies using analytical abilities.

Direct Manager/Direct Reports:

• This position reports to the Manager, HR Support Systems.
• This position has 0 direct reports.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Bachelor's degree, in computer science or engineering preferred
• Working knowledge of databases
• Excellent written and verbal communication skills
• 3 - 5 years experience required, working knowledge of HRIS, particularly Workday, preferred

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 3

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
• Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear
• Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Resourcefulness - Securing and deploying resources effectively and efficiently
• Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications.