Credit Services Specialist I

Description *****Please enter department-specific job responsibilities and Shift Information here***** Basic Qualifications High school diploma or GED 1 year of customer service experience Preferred Qualifications Call Center experience Must have a desire to educate and assist troubled customers Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints Ability to understand complex processes Must be able to easily adapt to change and embrace continuous improvement Must be goal-oriented and self-motivated Must be comfortable using a computer and keyboard Working knowledge of consumer and collection law Knowledge of CACS, RMS and HOGAN systems Knowledge of Black Knight system Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout. Job Alerts If you would like to be kept informed of new potential opportunities, click here . You will be asked to create an account if you do not already have one. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at HuntingtonCareers@Huntington.com. EEOC Disclaimer EEO is The Law EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity EEO is The Law - Supplemental Poster Pay Transparency Pay Transparency Nondiscrimination Provision (dol.gov) Tobacco Disclaimer Tobacco-Free Hiring Practice Agency Statement Huntington does not accept solicitation from Third Party Recruiters for any position.