What are the responsibilities and job description for the Associate Manager, Content Integration position at The Institute of Internal Auditors Inc?
The Associate Manager, Content Integration is responsible for product development and project management responsibilities across multiple product lines including publications, digital content, webinars, and third-party content.
Key responsibilities include managing the status of projects across the teams, collaborating with external content partners and internal teams, and supporting the strategy and new product development in partnership with the portfolio team. This role works with authors and subject matter experts, providing timely communication to internal stakeholders regarding project milestones, etc. This role is also responsible for competitor market analysis and the creation of usage reports for stakeholders. The role develops and oversees multiple projects simultaneously, ensuring efficient execution of processes and project plans to support the future vision.
This position requires collaboration across the organization, including with IT, Marketing, and Finance teams, to streamline processes, enhance products, and deliver value to our members.
Essential Duties and Responsibilities
- Manage key content integration initiatives from planning to launch, ensuring delivery of high-quality products within agreed timeline.
- Responsible for the technical management, hands-on implementation, and delivery of interactive e-books.
- Provide project support to ensure all publications and proposed new product line development are resourced.
- Collaborate with internal stakeholders, vendors, and subject matter experts to create and execute project plans and schedules.
- Support the identification and recruitment of authors and content developers to provide expertise for new learning products on core professional topics related to internal audit as well as emerging issues.
- Track and report on author contracts and royalties.
- Support ongoing reporting for inventory analysis.
- Align with the Learning Sales, IT and Operations teams to identify and implement operational efficiencies for product delivery.
- Partner with Marketing to share marketing collateral provided by external partners and work with marketing on web page.
- Provide support to webinar manager; support content and channels products management.
- Manage third party content project plans, including partnering with other teams to ensure timelines and contract agreements are met.
- Coordinate team-wide projects including prioritization, business case development and submissions, and partner with the PMO to ensure involvement of team resources as needed.
- Create project plans in SmartSheet (or other project management tools) with owners, timelines, and deliverable for each event specific to the content program development.
- Perform other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Program/project coordination/management skills.
- Experience with instructional design models and methods.
- Education product development experience
- Experience with contract and vendor management.
- Exceptional verbal and written communications skills.
- Demonstrated experience prioritizing and balancing multiple, ongoing high-profile projects with ability to meet critical deadlines.
Education and/or Skills:
- Bachelor’s degree in business, education or similar course of study.
- 3 or more years of experience in product development / management, project coordination / management or a role that supports learning product revenue.
Technical Skills
- Mastery of MS Word, PowerPoint, and Excel.
- SmartSheet experience preferred.
- LinkedIn Sales Navigator experience preferred.
Language Skills
Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
This position will require work in our Headquarters office in Lake Mary, FL 40% of the time.