What are the responsibilities and job description for the Telephone Triage RN position at The Judge Group?
ONSITE-Responsible for medical triage of members using established protocols, note taking via online ANS (Advice Note System) and
providing specified diagnostic results to members. Responsible to collaborate with on-site physicians, on-call physicians, HCT,
pharmacists, and/or Nurse Practitioner as necessary to facilitate member care.
- Assists members in empathetic, efficient manner to determine best course of action to resolve issue.
- Meets regional standards set by call center management to achieve optimal member satisfaction such as phone access
and service standards. Be receptive to constructive feedback by supervisors and/or QI to better serve members.
- Contributes to the development of protocols, procedures, patient education, and training, as assigned.
Job Type: Contract
Salary: $45.00 - $50.00 per hour
Medical specialties:
- Hospital Medicine
Physical setting:
- Hospital
Standard shift:
- Day shift
Weekly schedule:
- 5x8
- Monday to Friday
Ability to commute/relocate:
- Fairfax, VA 22032: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Nursing: 1 year (Required)
License/Certification:
- BLS Certification (Required)
- RN (Required)
- VA/MD Compact license (Required)
Work Location: In person
Salary : $45 - $50
