Lounge Manager

LOUNGE MANAGER

Job Category: Management

Schedule: Full Time

Reports to: General Manager

About The Longleaf Hotel & Lounge:

Located at the northern entrance in downtown Raleigh, The Longleaf Hotel & Lounge is 55-room renovated mid-century modern hotel and lounge that celebrates its 1960s roots and places an emphasis on personalized service, a down-to-earth and warm style combined with the idea that every Longleaf staff member is a concierge to our city. The Longleaf is entirely unique in Raleigh, making it an authentic hospitality experience for both travelers and locals. Hospitality at The Longleaf is about creating an environment that is welcoming and comfortable. We don’t know a stranger here and everything we do is centered around our guests.

The Longleaf Hotel & Lounge was developed by LODEN Properties and is managed by LODEN

Hospitality. LODEN Properties is a local development company owned by Russ Jones and Henry Ward.

In addition to The Longleaf, LODEN has developed Gateway Plaza just north of downtown Raleigh, the

Hampton Inn & Suites Raleigh Midtown, the Aloft Downtown Durham, Target Hillsborough among others.

LODEN also recently acquired Guest House in Downtown Raleigh.

The Longleaf Hotel & Lounge pays competitive wages and offers a working environment that encourages individuality and creativity. We offer a benefits package to full-time employees (32 hours/week or more) that includes:

• Subsidized Medical and Dental insurance
• Short Term Disability coverage
• Paid Time off

This position requires:

• Previous bar/restaurant management experience
• A leadership style that promotes empowering and uplifting the team members
• A collaborative team approach to create, execute, and deliver quality products
• Clear communication skills with staff and guests
• Ability to work independently and make sound decisions – and initiative to know when to involve others
• Ability to look at the big picture as it relates serving guests in a lounge that is a part of a hotel
• Ensuring the team has the tools and information they need to deliver quality products and service
• Ability to give and receive constructive criticism
• An eye for detail, because details are what set us apart
• Organizational skills, and a commitment to cleanliness

LOUNGE MANAGER JOB DESCRIPTION 1 OF 2

• Thinking outside of the normal hospitality box and a desire to go above and beyond
• High level of knowledge of current climate of beer, wine, and liquor
• Knowledge of classic cocktails
• Ability to work with technology and understand computer programs (i.e. Excel, POS,

ScheduleFly)

• Ethical Conduct

Responsibilities:

• Work 2-3 bartending shifts a week, plus approximately ten (10) administrative hours, as well as floor manager shifts
• Responsible for overall lounge budget (revenues and expenses)
• Recruit bar team members with involvement of General Manager, as well as day-to-day management of the team
• Train, coach, supervise and collaborate with bar team
• Schedule weekly bar team shifts
• Process payroll bi-weekly
• Conduct monthly bar inventory
• Code and input invoices, Fintech, and any debit card use into accounting platform
• Create and send daily sales reports from POS
• Manage ordering and receiving of all goods and supplies for bar and coffee bar
• Assist front desk team in interactions with Lounge Guests
• Maintain the bar space -- keeping a clean, organized working environment
• Ensure safe working practices and procedures are followed by all staff
• Collaborate with bar team to design and execute an innovative bar program
• Implement menu changes
• Pick up liquor from ABC Warehouse weekly
• Coordinate with the GM to make the space comfortable and accessible to hotel and lounge guests
• Work to support positive guest satisfaction and review scores for the hotel and lounge
• Be an ambassador for the Downtown Raleigh community
• Coordinate with Marketing and Events Manager on Lounge events and marketing opportunities

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be required to stand for long periods of time; using hands and fingers repetitively; reach with hands and arms; and stoop, kneel or crouch and frequently required to walk, climb stairs, talk and hear.

May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

Able to operate in mentally and physically stressful situations.

LOUNGE MANAGER JOB DESCRIPTION 2 OF 2

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Physical Setting:

• Bar
• Coffee shop

Schedule:

• Evening shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Raleigh, NC 27603: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: One location