What are the responsibilities and job description for the Full Time Concierge position at The Lot?
THE LOT FASHION ISLAND
999 Newport Center Dr. Newport Beach, CA 92660
THE LOT is a RESTAURANT/CINEMA/BAR and CAFE that provides a unique entertainment experience.
If you enjoy a fast-moving environment and love meeting fun people come and join us! We are looking for experienced individuals with excellent customer service skills, who can be part of an entertainment team!
ESSENTIAL JOB FUNCTIONS:
- Sell tickets at the box office and over the phone.
- Determine and collect appropriate fees, guide guest decisions and issue tickets.
- Process and verify credit card purchases.
- Provide customer service to guests with ticketing issues, including lost, stolen, or damaged tickets.
- Answer box office telephone and respond to customer questions regarding events, ticket operations, and assist guests in finding seat locations on seating diagrams.
- Operate POS ticketing system.
EXPERIENCE & EDUCATION:
- High school diploma or equivalent.
- One year of customer service, ticket sales, or clerical related work experience.
JOB REQUIREMENTS:
- Must be a United States citizen or possess a valid work permit.
- Must be at least 18 years of age.
- Must be friendly and capable in engaging in conversations with guests.
- Must be able to work in a fast-paced environment.
- Ability to work a flexible schedule that includes evenings, weekends and holidays
Job Type: Full-time
Salary: $15.50 per hour
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