What are the responsibilities and job description for the Beverage Manager position at The Lytle Park Hotel?
Are you a born performer? Are you an “Expert” in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you! Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you!
Description:We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest experience, and exceptional Beyond compare service attitude, for the position of Rooftop Beverage Manager for Vista at Lytle Park. The Rooftop Beverage Manager will lead the dining room, and oversee the flawless execution of superior service while ensuring all company policies and standards are met.
The primary responsibilities for the Rooftop Beverage Manager will include but are not limited to:
- Lead in the daily operations of the rooftop, while managing the day-to-day activities and assignments of the Front and Heart of the House staff.
- Organize and assist with conducting pre-shift and departmental meetings, communicating information to the team members, such as house count and menu changes.
- Create weekly schedules to ensure proper coverage to service expected business levels.
- Work seamlessly, collaboratively and in tandem with the Director of Food & Beverage to create memorable dining experiences for our guests.
- Accurately execute all policies with improvement to quality, service and operations.
- Engage in ongoing development of Front of the House staff while holding the team accountable for performance and maintaining standards.
- Assist in developing training programs
- Achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints and/or requests.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Ensure consistent adherence to Forbes Five-Star service and Lytle Park Hotel brand standards, ensuring elevated products and service is delivered.
- Must be present on the floor during peak business periods, to ensure guest satisfaction
- Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible.
- Create an environment of engagement for team members, while being a liaison between team members and management.
- Positive
- Genuine
- Honorable
- Caring
- Passionate
- Open Minded
The Lytle Park Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
Salary : $46,700 - $59,100
