Reservations Coordinator

The Newly Re-Imagined Mills House!

The newly reimagined Mills House Charleston, Curio Collection by Hilton has now opened with chic new gathering spaces and charming new guest rooms, in beautiful downtown Charleston, SC. The hotel will exude a contemporary sophistication coupled with old world charm that inspires and delights throughout. With almost 7,500 square feet of indoor and outdoor functional space, our eight elegant spaces – plus the adjacent Hibernian Hall - can host any event for groups of 10 to 350!

Position Summary

• Enter all incoming rooming lists.
• Handle all rooming list requests from clients.
• Create reservation notes in Opera for all new groups.
• Create online booking links for all call-in blocks in Synxis & send out link with appropriate information attached.
• Set up all group routing when appropriate.
• Go through all group resumes when distributed to check for proper billing, notes, VIPs, alerts, etc.
• VIP clients with alerts each Tuesday in preparation for VIP report sent out each Wednesday (by Director of Rooms)
• Send the Financial Transaction Report after group departs.
• Monitor all pickup of groups and any necessary netting/adding of room nights.
• Monitor all cutoffs for groups & run the “Cutoff Report for next 14 Days” report in Salesforce every Monday.
• Attend resume meeting each week.
• Add PM number to each group master every Monday before BEO batch gets distributed on Tuesday (all blocks except wedding room blocks).
• Assist reservations in answers transient phone calls daily.

QUALIFICATIONS:

• Prefer prior Reservations or Front Office experience.
• Hilton brand experience preferred.

About Us

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage
• 24/7 Healthcare Concierge
• 24/7 Teledoc service
• Maternity Program
• Cancer Program
• Free Maintenance Medications
• Vision Insurance
• Dental Insurance
• Company Paid Life Insurance, Long Term Disability, and Short Term Disability
• Life Insurance Buy Ups
• Short Term Disability Buy-Up
• Critical Illness
• Accident Insurance
• Hospital Indemnity
• Home and Auto insurance
• Legal Assistance
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• EAP Program
• Emergency Travel Assistance
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match
• Team Member Service Awards

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Charleston, SC 29401: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $19