What are the responsibilities and job description for the Data Operations Specialist position at The Mom Project?
Data Operations Specialist Job Description
Location: San Diego, CA (in office)
Weekly hours: Part time (20-25 hours per week)
Salary: $30 per hour
Ideal Candidate Description: The ideal candidate for the Data Operations Specialist role is an analytical person with advanced Excel skills, who thrives in managing and ensuring the accuracy of complex data processes. They should possess strong analytical abilities, a keen attention to detail, and the capability to not only follow instructions but understand the “Why” of the data.
The Data Operations Specialist Position Is To Assist With
their data and invoices are processed with as close to 100% accuracy as possible.
Our Key Responsibilities Include
Ensuring that data received from all channels are cleansed and QA checked before import on a daily basis. The Data Operations Specialist is also responsible for QA checks on monthly automated billing.
Providing transparency into the import status and billing by updating various dependent systems, including the order management and billing systems.
We are committed to achieving our mission through continuous process improvement and by working collaboratively with our colleagues across the organization. Our ultimate goal is to exceed our customers' expectations and to help the company grow and succeed.
We are looking for someone that will oversee the data scrubbing, import, and QA activities, as well as assist our processing team as needed.
*For this role, we are not interested in a short-term relationship. Success in this role may lead to conversion to a full-time position with the company.*
Knowledge, Skills And Abilities required to effectively Perform” in this position (KSAPs)
Managerial KSAPS
Microsoft Office / Google Suite
Slack
Flex Factors/Perks
Location: San Diego, CA (in office)
Weekly hours: Part time (20-25 hours per week)
Salary: $30 per hour
Ideal Candidate Description: The ideal candidate for the Data Operations Specialist role is an analytical person with advanced Excel skills, who thrives in managing and ensuring the accuracy of complex data processes. They should possess strong analytical abilities, a keen attention to detail, and the capability to not only follow instructions but understand the “Why” of the data.
The Data Operations Specialist Position Is To Assist With
- Data Cleansing and QA: Ensure inbound customer data is accurate, complete, and consistent.
- Automated Billing QA Checks: Verify the accuracy of automated billing processes on a monthly basis.
- Data Manipulation and Merging: Merge and manipulate rows of client data before importing it into the system.
- Complex Excel Work: Utilize advanced Excel skills for data analysis, manipulation, and reporting.
their data and invoices are processed with as close to 100% accuracy as possible.
Our Key Responsibilities Include
Ensuring that data received from all channels are cleansed and QA checked before import on a daily basis. The Data Operations Specialist is also responsible for QA checks on monthly automated billing.
Providing transparency into the import status and billing by updating various dependent systems, including the order management and billing systems.
We are committed to achieving our mission through continuous process improvement and by working collaboratively with our colleagues across the organization. Our ultimate goal is to exceed our customers' expectations and to help the company grow and succeed.
We are looking for someone that will oversee the data scrubbing, import, and QA activities, as well as assist our processing team as needed.
*For this role, we are not interested in a short-term relationship. Success in this role may lead to conversion to a full-time position with the company.*
Knowledge, Skills And Abilities required to effectively Perform” in this position (KSAPs)
Managerial KSAPS
- Good at interactions & relationships with people in all parts of the business
- Solution oriented - quick to find root cause of issues and proactively update processes to fix it going forward
- Takes charge - proactively manages tasks, outcomes for the team, ensures results.
- Understands importance of metrics, KPI’s
- Takes initiative to make sure to see something that isn’t getting done, and takes ownership
- Advanced proficiency in Microsoft Excel, including formulas, pivot tables, VLOOKUPs, and possibly VBA
- Ability to be power user of software systems like CRM, ERP
- Ability to understand the relationship between various systems & data within them.
- Ability to identify and understand cause and effect between actions in one system/data set to downstream systems and process
- Ability to recognize inefficiencies or gaps in current processes and/or ability to simplify processes
- Data Import/Export: Experience with data import/export processes and tools.
- Works well in complex environments (complexity is in the # of tasks and relationships between them, not necessarily the task itself)
- Accountable to daily milestones, deadlines, etc...
- Detail oriented/attention to detail to ensure data integrity. Proactively checks for errors.
- Avoids mistakes. Ensures data accuracy. Follows step by step processes with precision.
- Intellectual curiosity - naturally inclined to learn and understand processes and underlying reasons behind them
- Problem-Solving: Strong analytical and problem-solving skills to identify and resolve data issues.
- Responsibility
Microsoft Office / Google Suite
- Excel / Google Sheets
- Microsoft Access Database
- Creator / Client Portal
- CRM
- Books
Slack
Flex Factors/Perks
- Flexible schedule after successful onboarding
- Company provided meals 2-3 days a week
Salary : $30
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