Jira Align Administrator

Our Customer is a software vendor of cloud-based ERP that practices in human capital management and financial management applications. They offer products and services that allow customers to oversee time tracking, procurement, employee data, financial accounting, and expense management at any time and anywhere. They continue to offer enterprise-level software solutions for financial management, human resources, and planning. Their proven methodology, expertise, community, tools, and education help ensure your organization’s success.
We are seeking a Jira Align Administrator on a contract basis to help support our Customer’s business needs. The successful candidate has a passion for driving continuous improvement and thrives in an employee-first, customer-centric culture. If you are a strong leader, energetic self-starter, strategic thinker, and passionate about building efficient organizations, we would love to have you join our team!

What You’ll Do:
Recommend and implement best practices in Jira Align to ensure work aligns with the organizational strategic goals and roadmap.
Provide outstanding support by troubleshooting and resolving Jira Align issues, and entering support tickets or ideas to Atlassian.
Understand business needs and agile concepts to recommend Jira Align configuration and best practices.
Create and update Jira Align documentation and training materials.
Establish Jira Align standards across the organization to encourage consistency and efficiency.
Support the rollout and onboarding of new teams to Jira Align.
Organize and facilitate meetings with cross-organization representatives to identify and prioritize areas of focus, manage simultaneous programs, and ensure milestones and timelines are met.
Focus on continuous improvement efforts to improve, simplify and streamline the way we develop and deliver products to our customers.
Work collaboratively to influence and help the Product and Technology organization scale and work more efficiently.
Communicate frequently and transparently to ensure all organizations are kept up to date on new initiatives, changes, and improvements.
Define metrics that provide the key insights that drive the prioritization of programs and initiatives.

Must Haves:
3 to 5 years of Jira Align Experience - hands-on experience and deep knowledge of Jira Align.
3 years of Development Knowledge - understanding of agile development practices and ability to translate business needs into requirements.
Demonstrated expertise in collaboration - builds strong connections across Products, Technology, Services, Sales, Privacy and Security, etc.
Excellent verbal and written communication - strong presence and ability to communicate appropriately across different levels and roles.
Proven track record of Problem Solving - thinks about problems from different perspectives and leverages data-driven analysis; proactively identifies challenges and roadblocks.
Detail Oriented- awareness of operational metrics and success measures; tracks, coordinates, and documents progress toward these key metrics.
Results-Oriented - works closely with key stakeholders to deliver initiatives and outcomes.

Education :
Bachelor's degree is preferred.
Hours & Location
M-F, 40 hours/week. This role will be remote while COVID restrictions are in place. The expectation is to be onsite at our Customer's Pleasanton, CA or Atlanta, GA location once it is deemed safe to do so.
All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.
Please Note: In order to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated.
Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.