Site Schedule Coordinator

IEM - Industrial Electric Mfg. Inc. in Jacksonville, Florida (JAX) is the east coast branch of IEM – Industrial Electric Manufacturing, the largest independent full-line manufacturer of electrical distribution and power quality equipment in North America. IEM JAX offers access to the full complement of electrical distribution products and services, including local design consulting, custom manufacturing, sales and service support. This position offers an exciting growth opportunity with a very employee-oriented company.

Due to increasing demand from our key enterprise clients, IEM (Industrial Electric Mfg., Inc) is now seeking to expand our commercial team with an additional Site Schedule Coordinator.

The Site Schedule Coordinator is a professional customer-facing role, helping to oversee schedule management and successful fulfillment of Standard Products deliverables to established customer construction sites across North America.

IEM offers access to a full complement of electrical distribution products and services including local design consulting, custom manufacturing, sales and service support. Established over 50 years ago, we pride ourselves on innovation and our success depends on cultivating the diversity and skills our employees bring to our business.

A successful Site Schedule Coordinator will possess excellent customer service skills and pride themselves on their proven ability to build lasting relationships. This is not a sales position, you will be the IEM representative for multiple remote construction sites scheduled to receive our equipment and requiring commissioning support.

You will manage customer and stakeholder expectations, align conflicting schedules and resolve issues in a timely manner. You will have direct local support, close collaboration and planning with colleagues is essential to achieve customer satisfaction.

Responsibilities:

• Build relationships with construction managers, general contractors and electrical subcontractors to ensure equipment and resources are available to support site schedules

• Remotely participate in weekly/daily site planning and commissioning calls; disseminate information and contribute status information

• Reconcile customer demand forecast spreadsheet with site requested on-site dates/quantities

• Compile site information as a shared resource and process orders for deliverables

• Collaborate with key stakeholders and team members; keep them appraised of schedule fluctuations, timelines and potential risks

• Update and highlight site activities impacting field service forecast demands, submit field service requests and work closely with internal departments

• Enter orders, plan loads and coordinate shipments from finished goods inventory and/or 3PL warehousing to customer sites as required

Requirements:

• Post-secondary education, preferably in Construction or Business Administrative

• A minimum 3 years of work experience in a successful administrator/coordinator type role in a busy/fast paced environment, special consideration given to manufacturing or construction industry

• Advanced Excel skills are essential. Proficiency in Outlook and Word and general database experience is required. Skills assessment may be requested.

• Critical thinking, problem solving and ability to manage conflicting priorities

• Excellent attention to detail and proven organizational ability

• Hours for this fulltime position are Monday to Friday 8am – 4:30pm with some flexibility on start time

• Being flexible and exhibiting an outgoing/service-oriented and positive personality is a must

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

Salary : $65,000 - $70,000