Exam Services Coordinator

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Job Title: Exam Services Coordinator Department: Student Life | Disability Services The Exam Services Coordinator works with students, staff, and faculty to coordinate accommodated exams and provision of accessibility on campus with the ultimate goal of ensuring that students with disabilities have full access to their University experience. Manages the daily operations of the Exam Services operation within Student Life Disability Services (SLDS); oversees the coordination and proctoring of 20,000 accommodated exams annually for The Ohio State University students with documented disabilities; supervises the proper and timely coordination of exam accommodations, including but not limited to: extended time, distraction-reduced environments, assistive technology, accessible formats, and live readers/scribes; supervises 2 regular employees and 25 student employees; serves as the technical lead for the Alternative Testing module of the Accessible Information Management (AIM) online database management system; collaborates with faculty and staff to provide seamless coordination for proctored exams; oversees the office’s test security and academic integrity efforts; tracks and reports data to determine trends and identify areas of improvement; maintains awareness of campus trends related to course-based pedagogy and technology to update practices and accommodation services accordingly; required to work some evenings and weekends and to be available by phone for occasional phone calls from staff. Required: Bachelor’s degree; 2 years’ administrative work experience; strong communication skills (both verbal and written), proven interpersonal and organizational skills; ability to multi-task; 2 years supervisory experience; 4 years customer service experience; strong working knowledge of Microsoft Office, Outlook, database management, and virtual meeting platforms. Experience working with individuals with diverse backgrounds and cultures. Experience designing and implementing educational or training curricula for staff or clients. Desired: Master’s degree; 3 years’ experience working in higher education, disability services, or student services environment. Experience working in a detail-oriented and fast-paced environment; experience proctoring exams. Experience working with individuals with disabilities. Experience with accessibility software (i.e. JAWS, ZOOM TEXT, Read, Write & Gold). Additional Information: Targeted hiring range is $49,800.00 to $66,400.00. Ohio State is focused on enhancing the health and safety of our community. Therefore, the university is requiring every student, faculty and staff member to be compliant with Ohio State’s COVID-19 vaccine requirement. By the start of employment, all newly hired employees must receive at least the first dose of a two-dose series or a single dose of a one-dose series COVID-19 vaccination. Individuals who choose a two-dose series vaccination must receive the second dose within 45 days of their start date. Proof of vaccination will be required at time of hire. Candidates may request a medical or religious exemption from the vaccination requirement. Campus employees may also request an exemption for personal reasons. Ohio State Wexner Medical Center, College of Medicine or OSUP Employees are not eligible for personal exemptions. All exemptions are subject to Ohio State’s approval and subject to change, including revocation, due to legal and regulatory requirements. Location: Baker Hall (0095) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form.