What are the responsibilities and job description for the Dispatcher/PGA position at The Parking Spot?
The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. The Parking Spot is the leading near-airport Parking Company with over 38 locations at 21 airports, and over 1,500 employees nationwide. As a privately held company that has experienced continued growth, we have added 11 facilities within the past 5 years.
Our Dispatchers are an integral part of daily operations ensuring shuttles are dispatched timely to meet our service levels between the parking facility and airport. If you share our values for team, people, and service, we encourage you to apply with us!
Pay Rate: Evenings $18/hour Overnights $19/hour
Weekly Schedule:
- Part Time or Full Time
- Full Time: THURSDAY, FRIDAY, SATURDAY, SUNDAY & MONDAY - 4:00PM - 12:00AM
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Full Time Shift: SATURAY, SUNDAY & MONDAY 8:00AM - 4:00PM, TUESDAY & WEDNESDAY 4:00PM - 12:00AM
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Part Time Shift: SATURDAY & SUNDAY 12:00AM - 8:00AM
What We Offer:
- Immediate job offer after successful interview and background check
- Great tips and regular bonus opportunities for those who are eligible
- Consistent schedules
- For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
- Paid Time Off, Vacation Pay, and Paid Holidays
- Training and professional development opportunities
Key Responsibilities of Dispatchers:
- Greet each customer in a friendly and professional manner
- Dispatch shuttles and maintains ample coverage at the parking facility and airport
- Ensure consistent service through proper movement of shuttles
- Maintain neat and clean work area
- Cooperate with all team members to provide the best possible service
- Provide guests with accurate information as it relates to the parking facility and airport terminals
- Perform additional duties as reasonably requested by Management
Knowledge, Skills, & Experience of Dispatchers:
- High school education or equivalent
- Good interpersonal skills and teamwork abilities
- Previous dispatch, cashier, and/or customer service experience is preferred
- Basic math and computer skills are essential
- Ability to verbally communicate clearly in the English language
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At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.
Salary : $18 - $19