What are the responsibilities and job description for the Billing Team Lead position at The Phoenix Group?
Billing Lead at a Top AM Law Firm
Hybrid Flexibility
Responsibilities:
- Streamline the billing process, troubleshoot issues, and propose solutions.
- Ensure prompt invoice processing and resolve billing issues with clients' financial teams.
- Monitor WIP, aged A/R, and unapplied cash; manage inventory to ensure timely WIP relief.
- Onboard and train new team members on accounting functions and firm policies.
- Prioritize tasks and manage team workload effectively.
- Update billing protocols for partners and clients.
- Ensure compliance with client/matter setups, e-billing codes, budgets, and AFAs.
- Process complex billing accurately and finalize invoices in firm software.
- Submit e-bills and resolve rejection issues; monitor billing status.
- Collaborate with clients, vendors, attorneys, and administrative departments.
- Recommend efficiency improvements and ensure compliance with firm policies.
- Support billing/collection team and finance personnel to meet firm goals.
- Handle ad hoc projects and prepare reports as requested.
- Provide coverage during team member absences.
- Perform other billing/collection duties as assigned.
Qualifications:
- Bachelor’s degree or equivalent experience in Accounting or Business.
- 5 years’ experience in a large law firm billing department or similar industry; supervisory experience preferred.
- Experience with Elite (Enterprise or 3E) or Aderant preferred; familiarity with Design Gallery, ARCS, Target*Cash, Intapp Open, and Intapp Time is a plus.
- Proficiency in MS Outlook, Word, Excel, and PowerPoint.
- Excellent written and verbal communication skills.
- Experience with BillBlast, eBilling Hub, and E-Billing vendor sites preferred.
- Ability to manage multiple assignments and prioritize deadlines effectively.
- Self-starter with initiative and responsibility.
- Works well independently and in a team; detail-oriented and results-driven.
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