What are the responsibilities and job description for the Scheduling Coordinator/Dispatcher position at The Power Connection?
Purpose and Scope:
Be the frontline service representative for TPC service jobs, making sure to engage customers, vendors, and technicians in a competent, courteous, and positive manner, and working closely with Service Department Operations to coordinate and dispatch the service department’s Technicians. This position requires the ability to work independently, multitask, and balance efficiency with accuracy. This person must stay positive, generate solutions, grow with the company, and deliver in high paced, demanding situations.
Tasks and duties:
A. Schedule all service and PM work considering any prioritization that is needed
B. Be a primary logistics support for field service technicians
C. Process any follow up work that is needed to complete work orders.
D. Distribute the Service job parts to the appropriate technician.
E. Keep the parts room and the areas the service department uses organized, clean, tidy, and serviced.
JOB REQUIREMENTS
Education and Training – Vocational training in electrical installation and/or experience with gas and diesel engines desired.
Experience – While desired, no formal experience necessary.
Additional Skills or Requirements – Valid Virginia Driver’s License required along with an acceptable driving record as defined by our insurer.
PHYSICAL REQUIREMENTS
Must be able to perform basic physical tasks normal to the construction and electrical service industry, including but not limited to walking on uneven surfaces, climbing ladders, bending, crawling, lifting at least 50 lbs. and be able to reach above head level frequently; must be able to work in hot and cold temperatures and in adverse weather.
Job Type: Full-time
Pay: From $18.00-$20.00 per hour
Benefits:
- Simple IRA and company matching
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Parts/Scheduling: 1 year (Preferred)
Language:
- English
License/Certification:
Driver's License
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- parts/scheduling: 1 year (Preferred)
- Automotive service: 1 year (Preferred)
- Diesel engine repair: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $20