What are the responsibilities and job description for the FJW Specialist II position at The RealReal?
About The Role
As a Fine Jewelry & Watch Specialist at The RealReal, you’ll have an opportunity to make a big impact from day one! You'll be a key driver of our commitment to authenticity by inspecting products and authenticating luxury fine jewelry merchandise. You're self-driven, goal-oriented, and have an appreciation for precision. Above all, you embody the TRR culture through collaboration, driving results, and building for the future.What You Get To Do Every Day
Authenticate luxury, branded fine jewelry items in low or high risk categories
Inspect consigned luxury products for condition, quality of materials and acceptance standards
Utilize reference guides and historical data
Research fair market value and market demand of branded and unbranded jewelry
Set list prices for branded and unbranded jewelry with direction and final approval FJ Experts
Data entry for pertinent product information such as measurements and fabrication
Support pricing product utilizing TRR standard methodology and tools, factoring for fair market value, condition, and style
Attain production targets
Support process and system improvement through feedback and testing, as required
What You Bring To The Role
Minimum Requirements:
2 years of fine jewelry & watch experience in retail or wholesale environment
Experience working with luxury brands such as Cartier, Tiffany, Chanel
Experience with Diamonds preferred
Appraisal experience preferred
Vision, depth of field perception, magnification, and color perception (Red,Green,Amber)
Ability to work independently as well as part of a team
Computer and data entry skills
Ability to work in a fast-paced and high volume environment
Outstanding work ethic and ability to consistently meet daily department goals
Excellent organizational & time management skills and acute attention to detail
Confident communicator who possesses a positive attitude towards collaboration
Compensation, Benefits, Perks
Monthly bonus up to $400 pending goal achievement
Opportunity for Education Program - support any GIA certification
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid parental leave
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
State of the art, climate-controlled warehouse facility
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
