Watch Technician

The RealReal
Phoenix, AZ Full Time
POSTED ON 1/10/2024 CLOSED ON 4/28/2024

What are the responsibilities and job description for the Watch Technician position at The RealReal?

The Watch Technician’s key areas of responsibility include the authentication, diagnostics, and repair of quartz. This position will authenticate and service watches within our e-commerce centers and communication across multiple internal teams to execute a seamless consignor experience and a frictionless production pipeline.

What You Get To Do Every Day

  • Identify all quartz watches (watch brand, watch model, movement brand, movement model)
  • Open and close all types of watch cases without damaging them
  • Diagnose quartz movement issues
  • Change batteries and gaskets
  • Replace coils/circuits in quartz movements
  • Replace complete quartz movements
  • Calibrate chronograph and other complication indicators to original factory settings in quartz watches
  • Perform pressure test on all watch types
  • Perform timing measurements on all watch types
  • Demagnetize all watch types
  • Authenticate quartz watches across all brands
  • Clean external components of all non-leather-strap watches (case, crystal, bracelet) using appropriate method, including ultrasonic solution/machine and steamer
  • Perform any additional daily tasks as directed by supervisor

What You Bring To The Role

Minimum Requirements

  • 3-5 years of experience servicing quartz timepieces
  • Excellent hand-eye coordination
  • Perfect vision (natural or corrected)
  • Ability to execute on communication systems
  • Adept at working with, and open to learning new technology solutions to increase productivity and efficiency
  • Polished in verbal and written communication
  • Ability to handle multiple complex, time sensitive situations
  • Understanding of daily quotas, deadlines
  • Ability to work within specific process constraints


Preferred Requirements

  • Brand certification from major watch brand
  • Disassembling and overhauling mechanical/automatic movements
  • Polishing cases and bracelets

Compensation | Benefits | Perks

  • $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
  • Employee Stock Purchase Plan (purchase stock at discounted rates)
  • 401K (with company matching up to $1000)
  • Medical, Dental & Vision Insurance
  • Paid parental leave
  • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 9 Paid Holidays
  • State of the art, climate-controlled warehouse facility

 

The expected hourly rate for this role is $24.00 - $24.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8694 #LI-NC10 #LI-Onsite


 

Salary : $24

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Fine Jewelry & Watch Senior Specialist - Relocation bonus up to $10K
The RealReal -
Phoenix, AZ

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