What are the responsibilities and job description for the Rental Agent position at The Rental Car King?
Responsibilities
Update excel sheets
- Insurance claims
- Maintenance
- Rental inventory
Customer service
- Answer calls
- Answer messages
- Call/text customers late on payments
Handle Issues
- Coordinate Repossession of vehicles if needed.
- Follow up on insurance claims, tow yard releases.
- Vehicle Lockouts
- After hours emergency assistance
Desk Work
- Organize documentation / invoices / contracts, vehicle registrations
- Scheduling maintenance with Anthony.
- Ask Anthony to Remove tracker, plates when car is sold.
- keep "Inactive vehicle" binder updated with sold prices
Check in
- Take & upload check in photos
- Driver’s license – copy and debit/credit (For Hyrecar)
- Upload client on stripe charge $150 deposit.
- Sign customer on contract & Authorization to charge for EZ Pass
Check out
- Charge late return if necessary
- Inspect vehicle for damages, rims, body, paint, interior, etc.
- Ask Alex for cost estimate of any damages
- Check mileage for excessive mileage claims
- Check gas for reimbursement
- Check smoking for smoking violations
- Check for cleaning violations
- If needed give it to Antony or car wash.
Lot Work
-Park Cars
-Check vehicles for tire condition
-Check for fixable damages, missing parts like Hubcaps, etc.
This position requires a motivated individual who is a quick learner and energetic , can effectively communicate with customers and maintain inventory control. Spanish speaking is highly desirable, as it will allow for effective communication with a diverse customer base. Attention to details, and excellent customer service are essential for success in this role. If you are looking for a dynamic position that combines sales, customer service, and inventory management, this is the opportunity for you!
Job Type: Full-time
Pay: $400.00 - $600.00 per week
Expected hours: 36 per week
Benefits:
- Employee discount
- Paid time off
Compensation package:
- Hourly pay
Schedule:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $400 - $600