Receptionist

Recruiting Opportunity Closes: 10.24.2022

Hourly Wage: $16.25

Hours Per Week: 40

Status: Non-Exempt / Full Time

Number of Positions: 1

Department: Membership

Position Title: Receptionist

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application.

To apply online go to: Receptionist

To apply in person go to 1865 Bill Frey Dr., Salem, OR 97305. Complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Austin Alters at austin.alters@usw.salvationarmy.org or call 503-798-4789. Mr. Alters is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

COVID-19

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

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Scope of Position:

The Receptionist will often be the first point of contact between the Kroc Center and the public. This individual will answer and direct multiple telephone lines, take messages, offer information, and assist with clerical duties.

Knowledge, Skills and Abilities Required:

• Demonstrate effective verbal and written skills.
• Ability to work in a fast-paced environment and maintain poise under pressure.
• Pass a background check and be current with Child Safety training.
• Well-groomed and follow required office dress code.
• Familiarity with Salvation Army programs.
• Ability to work as a team player.
• Strong organizational skills.
• Fast learner, good listener.
• Proficient with current Microsoft software computer programs including Word, Excel, e-mail, internet, and standard office equipment and systems.
• Working knowledge of Microsoft Office; and the ability to use new software programs with basic training.
• Ability to take projects from beginning through completion.
• Ability and willingness to keep information confidential.
• Demonstrate and communicate a positive attitude, good interpersonal skills, and ability to communicate with general public in a courteous manner.

Professional: The ability to work in a distinctively Christian environment. The ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement. The ability to work with people of diverse backgrounds and circumstances. Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work. Able to work with limited supervision, and work in a team setting with other professionals. Exercise good judgment and be comfortable taking initiative with projects.

Organizational: The ability to maintain a self-motivated and self-directed schedule. Able to address multiple projects in a timely manner. Responsive and detail oriented. Able to prioritize and keep good records. Able to clearly communicate questions when unsure of an assigned task.

Equipment: Telephone, computer, fax/copy machines, other standard office machines and systems.

Essential Duties & Responsibilities:

• Answer multi-line telephone, direct calls, and take messages.
• Greet members and guests as they enter the office and assist them as needed.
• Communicate information to the public regarding programs, services, and schedules at the Kroc Center.
• Ordering Office Supplies and organizing the supply room.
• Assist with general filing and record keeping.
• Assist with data entry as directed.
• Assist with updating databases and directories as needed.
• Assist other staff members as directed by supervisor and as time permits.
• Assist as backup when needed at the Welcome Desk.
• Assist corps officers and Kroc Center management with administrative tasks, processes, and projects, as scheduled.

As with any position with The Salvation Army, it is impossible to predict the many requests and assignments that may be made on the employee. This would be the case with this position. Flexibility and a cooperative spirit are crucial characteristics of the individual who holds this important position.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, sometimes for long periods of time; to talk and hear; reach with hands and arms. May require stooping, kneeling, bending, stretching, standing, walking, manual dexterity, hand-eye coordination, pushing, pulling, lifting, and carrying up to 20 pounds unassisted. Specific vision abilities required by this job include close vision and distance vision.

Working Conditions:

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

This position may have frequent phone and in person contact with people from diverse backgrounds who may be angry, hostile, confused or frustrated.

This position will work with minimum supervision and with a high degree of independence. May be required to make independent decisions that may involve unique or unusual situations and/or complex issues and dealing with demand requests.

This position has access to confidential and private information. It is essential that confidentiality and privacy be observed.

Miscellaneous:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

The Salvation Army reserves the right to revise or change job duties and responsibilities as the need arises.

Education & Work Experience:

• High School Diploma required.
• One to three years of Office/Program experience.

License and Certifications:

• None

Supervisor: Membership Coordinator, Austin Alters

Experience

• One to three years of Office/Program experience.

Education

• High School or Equivalent or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)