What are the responsibilities and job description for the Community Engagement Specialist position at The Salvation Army?
Whether it's sharing God's love, helping disaster survivors, offering basic necessities from our Basic Needs Pantry, the Salvation Army of Superior is here to help! We also offer casework services, coats for kids in the winter months, community care ministries, holiday assistance and much more. If you want to help make a difference in your community, apply now!
The Community Engagement Specialist will provide support and guidance to clients seeking assistance with emergency needs, utilizing case management skills to guide them to greater sufficiency. Responsible for interviewing, evaluating, and administering appropriate aid to clients including connecting with referrals to other Salvation Army and/or community services.
About the role:
- Schedule, interview, and evaluate the needs of individuals and families to provide assessment and screening services for potential applicants for appropriate services, information and/or referrals. Identify and assist clients appropriate for and desiring long term case management through Pathway of Hope.
- Determine eligibility and provide service requested by the clients within a timely manner and based on available funding.
- Review with the clients their household income and expenses, and discuss developing a plan to manage monthly expenses.
- Listen and assess for other needs such as emotional and/or spiritual support and connect with Salvation Army and other community resources.
- Provide informational materials as needed.
- Develop and use working knowledge of community services and housing resources etc. to provide appropriate case management/referrals; provide referrals to other community resources as appropriate to access additional resources for clients to assist clients with their case plans and goal attainment
- Participate in community agency meetings and cultivate professional relationships with those agencies/groups.
- Facilitate information exchange with other collaborating agencies.
- Document all client meetings, encounters, and transactions, as well as enter specific information into Client Management System assuring that accurate and timely records, reports, and statistics are maintained.
- Participate fully with Pathway of Hope team activities locally and divisionally.
- Continues personal, professional development through seminars, conferences, trainings, community meetings, memberships and other affiliations as approved and appropriate.
- Provide crisis intervention assistance when needed
- Other duties as assigned
Education: Bachelor’s degree from an accredited college or university in Social Work or related field.
Certifications: valid Wisconsin Driver’s License with clearance to drive from The Salvation Army’s insurance carrier preferred.
Experience:
- 2 years experience working within a social services agency or social work field
- Previous experience working with low-income and diverse populations
