Residential Treatment Support Specialist

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective:

As the Residential Support Specialist, you will provide basic monitoring of consumers physical/medical status. Assist with Admission and assessments and discharges. Observe consumers returning to the building, conduct urine drug screens and breathalyze consumers as needed. Provide a caring and safe environment for each consumer. Teach educational classes as scheduled. Assist the clinical staff on duty. Interact with consumers and provide a listening ear and respond empathetically to consumer needs without counseling. The Residential Support Specialist will ensure the Mission of The Salvation Army is effectively carried out.

What You Will Do:

• Adhere to the policy and procedures of The Salvation Army Harbor Light Center
• Teach educational classes as assigned
• Maintain written class curriculum and handouts
• Provide documentation of class attendance using sigh-in sheets and the electronic medical record system
• Assists in maintaining a structured environment for consumers
• Provide written progress notes to consumers, case manager and counselor regarding observed behaviors in or out of the classroom
• Provide support, encouragement, and compassion to consumers as needed
• Provide needed documentation regarding accomplishment of treatment goals as directed by the Case Manager and or Counselor
• Atten clinical staff meetings, monthly in-service meetings, department staff meetings and others as directed
• Regularly and routinely interact with consumers
• Provide a listening ear and respond empathically to consumer needs without counseling. Refer consumer to Counselor for additional direction. Interactions and dialogue are to be consistent with the consumers treatment plan
• Maintain consumer confidentiality of all consumer information according to Federal, State and Salvation Army Standards
• Assist in the admission and discharge process, which includes preparing the room for admission or discharge, providing clean linen to consumers, and assisting Security Monitors in the Welcome Center
• Accompany consumers to meal, medication, and/or activity times
• Assist in the urine drug screening process for consumers as needed
• Works assigned overtime hours as directed to ensure coverage of facility operations, as approved by a supervisor or Manager
• Other tasks as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: High School Diploma or equivalent, ICADA certification a plus

Background Checks: Position requires a background check to be completed. Findings may disqualify an individual for this position

Experience: Capable of communicating and interacting with people comfortably, with warmth, understanding, acceptance, empathy, and compassion. If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability. Flexibility with schedule including weekends and evenings.

Certifications: Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard; must complete Safe From Harm training within the first 90 days of employment.

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems
• Bilingual and able to read write and speak Spanish preferred

Supervisory Responsibility: No supervisory responsibilities

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling and pushing of materials up to 25 pounds
• May require bending, squatting, walking
• May require standing for extended periods

Travel: No travel required

Working Conditions: Work is performed in a typical office environment; may require some weekend and evening work

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.