What are the responsibilities and job description for the Front Desk Agent position at The Sands Hotel?
Our hotel is looking for someone to work the front desk 11am-10pm three days per week, Sat. Sun & Mon.
Below is a high-level listing of job duties
- Assist guests with check-in process
- Answer hotel phone, help guests with reservation process, answer questions, etc.
- Help to keep laundry going overnight, folding towels and linens
- Empty common garbage bins when full
- Make sure that lost and found items are turned in
- Adhere to all safety, security, and company procedures and policies
- Ensure company standards are followed in welcoming and acknowledging all guests
- Apply professional language in communicating with guests and associates
- Provide an immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
- Maintain a good working relationship with all departments
- Provide support to the team to achieve common goals
- Maintain quality standards and expectations
Requirements
- Physical stamina – lots of standing and walking, including several trips up and down stairs.
- Knowledge of basic security protocols and procedures
- Willing to work late hours and most weekends.
- Represent the hotel in a positive and friendly manner at all times
- Possess high school diploma or its equivalent educational level
- Access to reliable transportation and a personal smartphone
Contract Renewal:
- Likely
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Sanitizing, disinfecting, or cleaning procedures in place
Typical end time:
- 10PM
Typical start time:
- 11AM
Work Remotely
- No
Job Types: Full-time, Part-time, Contract
Pay: $14.49 per hour
Schedule:
- 10 hour shift
- Night shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Work Location: One location
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