What are the responsibilities and job description for the OEM Technician position at The Shyft Group USA, Inc?
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Coordinate prompt resolution of issues that affect our product at the original equipment manufacturer (OEM) level such as installation of ship short components, replacement of non-conforming parts and/or systems, etcetera
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Complete consistent and quality service repairs
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Prioritize, schedule, and organize chassis production repairs as needed at the OEM level
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Self-check work and inspect prior processes
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Actively communicate within Spartan RV Chassis and with the OEM on open issues
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Complete proper forms and documentation; collect and document information on a daily service log spreadsheet, including the complaint, condition, and correction
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Maintain a clean and safe work area
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Initiate process improvements
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Communicate with cross-functional teams (manufacturing, engineering, materials, purchasing, sales, etcetera) to resolve issues
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Read and follow detailed operator instructions, installation drawings, blueprints, etcetera, as required
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Use basic hand, electric, cordless, and pneumatic tools, as required
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Perform rework, as needed
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Learn and retain skills and practices needed to complete assigned duties
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Solve complex problems with minimal assistance
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Complete reports for travel expenses, as needed
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Other duties as assigned
