What are the responsibilities and job description for the Lead Auditor - Contract Employee position at The Smithers Group?
SUMMARY:
Smithers Quality Assessments is a third-party Certification Body, looking to grow our talent of qualified individuals in the quality and certification industry. The role of Lead Auditor is to perform third-party assessment and certification activities in compliance with written procedures in the ISO, Aerospace and Automotive industries. This obligation includes ensuring the certification scheme continuously meets the requirements of current industry standards as appropriate, and that of accreditation or approval criteria. Audits work activities of clients to verify conformance of activities to management system standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following - other duties may be assigned
- Meet competency requirements for technical (IAF) areas or other criteria defined internally by SQA or accreditation documents.
- Conducts assessments of client facilities to determine their level of conformity with the requirements of the standard (pre-assessments, Stage 1, Stage 2, Surveillance, Special and Re-certification)
- Report findings verbally and in written format. Writes and submits audit reports to meet Accreditation requirements.
- Maintain timely communications with office personnel and assigned clients via voice, email, written reports, etc.
- Must maintain a current schedule of audits in accordance with audit timing requirements and SQA procedures.
- Submit expense reports, all reports, plans and other critical audit documentation in a timely manner in accordance with SQA procedures.
- Maintain acquired auditor credentials such as lead auditor certification, aerospace auditor certification, automotive auditor certification and environmental certification while auditing with SQA if gained while employed at SQA.
- Attend regularly scheduled staff meetings and other mandatory training sessions as scheduled by SQA management.
- Participate in sales activities upon request.
- Work with staff to enhance effectiveness and efficiencies of work processes.
- Enter data in appropriate databases or systems as required.
SUPERVISORY RESPONSIBILITIES:
When assigned as Audit Team Leader, this position will retain oversight responsibilities for the team personnel during the audit, in accordance with appropriate standards requirements.
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
EMEM
- Ethics – Never compromises the science in all day to day activities and proactively follows all policies and processes relating to health and safety.
- Mission – Takes pride in their work, strives to deliver excellence and actively seeks new opportunities for the good of the company and its people.
- Employee – Works collaboratively promoting a teamwork environment and encourages others to do the same. Gains the trust and support of team members.
- Me – Works in a proactive and positive way. Readily takes personal responsibility for decision, actions and learns from failures. Takes ownership for their personal development.
- Systematically follows rules, guidelines and processes. Diligently attends to details. Holds self to high standards and cares about quality outcomes without becoming sidetracked by the details. Takes initiative and works hard.
- Proactively seeks to understand the needs of both internal and external customers. Adapts the process to accommodate customer needs. Creates channels of communication with the customer wherever possible. Feels a sense of urgency and delivers results in a timely and professional manner.
- Collaborates to achieve goals and solve problems. Works well with people of different backgrounds and personalities. Proactively shares knowledge and coordinates with others on the team. Values and recognizes the contributions of others and is aware when others rely on his/her own work. Maintains a positive attitude for team success and assists others without complaint.
- Works well at achieving objectively under pressure. Balances multiple projects and priorities without becoming overwhelmed. Handles changes with optimism and flexibly adapts to new processes. Embraces continuous learning and growth. Bounces back and learns from setbacks.
- Behaves respectfully and maturely. Actively listens to the opinions of others to understand multiple perspectives. Diplomatically asserts own perspective. Builds trust with broad stakeholders. Follows through on commitments.
- Dives into work from a technical lens to fully understand a problem. Searches for the root cause. Uses data to inform next steps. Leverages available technology and systems to assist in problem solving.
- Has a passion for understanding and solving problems. Solves problems accurately and with a consideration for time. Finds creative methods to solve problems when the textbook solution does not work. Works with others to identify alternate pathways. Suggests changes to processes that would benefit the team and organization.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
- For QMS, EMS or OHSMS auditors, 5 years of work experience with a minimum of 2 out of those 5 years in quality, environmental or occupational health & safety roles. Automotive and Aerospace sector auditors beyond this will be according to SQA qualification and competence requirements, per IATF Rules, and in accordance with ISO/IEC 17021, AS9104/3 and AS9104/1.
- Auditor competency-based certificates should be demonstrated for support of auditor knowledge.
LANGUAGE SKILLS:
Ability to read and interpret documents such as technical reports, blueprints, operating and maintenance instructions. Ability to speak effectively before clients, managers and employees of organization.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS:
To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Project Management software; Spreadsheet software and Word Processing software.
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met, and an employee may encounter to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to sit; use hands to finger, handle, or feel and talk or hear
- Occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl
- Occasionally required light or moderate lifting
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Ability to operate office equipment and devices such as phones, computer, photocopier, printer and scanner may be required.
- The noise level in the work environment is usually moderate.
- Able to work in an environment where it is necessary to be available to clients and others often throughout the day, be interrupted often, remains approachable and can find many ways of communicating with various individuals.
- Must be able to work in a smoke-free environment.
- May be occasionally exposed to wet and/or humid conditions; moving mechanical parts, noise, dust and fumes or airborne particles.
- Driver’s license, physical stamina necessary for domestic and international travel.
- Ability to perform required travel, as necessary per assigned audits
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