What are the responsibilities and job description for the Night Auditor position at The Society Hotel?
Please email with a list of times you are available for an interview!
**General Overview:** Responsible for assisting guests efficiently, courteously and professionally in all front desk related functions according to the standards set forth by the Front Desk Manager. A high standard of service and hospitality must be maintained at all times.
**Benefits:** Full insurance benefits for full time employees, paid time off, sick time and hotel discounts for all locations.
**MAJOR DUTIES:**
-Answers phone, routes calls, takes messages and handles all incoming/ outgoing reservation requests.-Assists guests with check-in and check-out, and verifies bill with guest, post necessary charges, adjustments and payments.-Coordinates all room moves, late check-outs, and stay-overs to appropriate personnel.-Responds immediately and follow through on all guest requests and complaints.-The following skills are required: standing/walking (85% of shift), talking on the phone (40% of shift), computer operation (50% of shift), people skills (95% of shift), lifting up to 10 pounds (95% of shift), maximum of 50 pounds.-Responsible for cash bank, daily paperwork, balancing audit and deposits.-Assists guests with questions and directions.-Is a sales representative! -Checks online booking agents and verifies information in the computer.-Inspects all equipment and furniture in your daily work area for any hazards to employees and/or guests. - Maintains cleanliness of guest facing facilities (lobby, etc.).
**MINOR DUTIES:**
-Follows established standards and work procedures for the front desk.-Coordinates with all other departments insure total guest satisfaction.-Prevents loss or damage to hotel supplies and property.-Completes daily checklists. -Arranges for special services that may be requested by the guests.
***Night Audit shifts are overnight, 10pm-8am. This position is $18 - $19 hourly. We are looking for full and part time employees to join our team!***'
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Benefit Conditions:
- Waiting period may apply
Hours per week:
- 20-29
- 30-39
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
- Overnight Shift (Preferred)
Work Location: In person
Salary : $18 - $19