Retail Store Manager

About Us
The Spotted Whale are retail stores that specialize in coastal living decor and home accessories. Our main focus is having a knowledgeable sales staff that provides a high level of service to our customers in a spirited and fast-paced retail environment. We take pride in our ability to maintain a sense of teamwork within all facets of our business, which includes 4 retail locations, a design services division and 2 warehouse facilities.

Position
The Store Manager is responsible for establishing, overseeing, and maintaining the daily operations of a fast-paced, high-end home furnishing, design, and décor retail store. Managers provide a superior level of customer service, supervise Store Associates, and uphold all company policies and procedures. This position will be Full-Time hours during the season and 1-2 days per week in the off season.Must be available weekends and holidays.

Job Duties & Responsibilities

• Provide exceptional customer service by providing and maintaining a positive and productive store environment. Provide positive leadership to all store associates.
• Must have effective communication, organization, and leadership skills.
• Able to use a retail Point of Sale system for all store transactions, special orders, inventory management, transfers, and various store reports.
• Work independently in the daily running of the Beach Haven store location; responsible for opening and closing the store per company policies and procedures
• Provide training to sales associates to ensure a full understanding of the point of sale system, store vendors and product lines, store policies and procedures and customer service standards.
• Monitor merchandise stock levels and ensure the sales floor is adequately stocked at all times.
• Maintain visual standards on the sales floor including merchandise presentation, signage, and general maintenance.
• Demonstrate excellent knowledge of the store’s products, merchandise, and vendors.
• Prepare daily plans and delegate tasks related to store operations including cleaning and maintenance, reports, bank deposits, inventory, receiving, and any other daily tasks required.
• Manage and oversee the store’s monthly inventory reporting.
• Build positive working relationships with the store team, management, warehouse, and delivery departments. Assist in improving or clarifying store policies, business procedures, and/or best practices.
• Monitor store sales revenue and work to improve store traffic and overall revenue.
• Remain active in establishing and maintaining local B2B partnerships, community outreach, and participation in local events and meetings, such as Chamber of Commerce and special holiday events.
• Participate in hiring, training, and performance reviews of store associates.
• In conjunction with Store Supervisor, create monthly store work schedules to ensure appropriate coverage at all times.

Qualifications

• 3-5 years of related specialty retail experience
• 3 years retail management experience
• Proven ability to learn full product line with multiple vendors & SKU's
• Highly proficient in point of sale systems; basic computer proficiency (email & spreadsheet applications)
• High School diploma or equivalent required; college degree preferred.
• Ability to work a flexible schedule that includes weekends and holidays.
• Able to move merchandise weighing approximately 0-50 pounds.

*Note: Employment is contingent upon successful completion and results of a Background check.*

Compensation and Benefits

• Hourly rate starting at $22 per hour, based on experience
• Eligibility to receive a year-end bonus.
• Employee discount.

Job Type: Part-time

Pay: From $22.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift

Weekly day range:

• Weekend availability

Experience:

• Retail: 3 years (Required)

Work Location: In person

Salary : $22 - $-1