OPS ICONNECT TRAINER

Requisition No: 821732

Agency: Agency for Persons with Disabilities

Working Title: OPS ICONNECT TRAINER - 67980020

Pay Plan: Temp

Position Number: 67980020

Salary: $22.00 Hourly

Posting Closing Date: 02/05/2024

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

POSITION: OPS Training Specialist II - Other Personal Services (OPS)

WORKING TITLE: OPS iConnect Trainer

POSITION’S LOCATION: Southeast – West Palm Beach, FL 33401

POSITION NUMBER: 67980020

OPEN COMPETITIVE OPPORTUNITY

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

The Agency for Persons with Disabilities works in partnership with local communities to support people with developmental disabilities in living, learning, and working in their communities. APD provides critical services and supports for customers with developmental disabilities to reach their full potential. The Agency serves people with spina bifida, autism, Down syndrome, children ages 3-5 at high risk of developmental disabilities, cerebral palsy, Prader-Willi syndrome, Phelan-McDermid syndrome, and intellectual disabilities. There is no charge or co-payment for services provided through the Agency. www.apdcares.org

SALARY RANGE

$22.00 Hourly

SPECIFIC DUTIES AND RESPONSIBILITIES

Employees of the Agency for Persons with Disabilities are required to demonstrate total commitment to outstanding customer service. This includes, but is not limited to, always acting in a responsive, professional, courteous manner with the employees, customers, and public we serve at all times.

This is a professional position responsible for all activities associated with the training of APD provider applicants, training existing providers for the iBudget Developmental Disabilities Home and Community-Based Waiver program and APD employees. This position will require travel to community locations throughout the identified Region to conduct training. Responsibilities associated for this position are:

Conduct training needs assessment by collecting information on end user skillsets. Plan, prepare, and research lessons to provide training sessions for internal subject matter experts and liaise with subject matter experts regarding instructional design. Partner with internal and external stakeholders regarding APD iConnect training needs. Identify internal and external training programs to address competency gaps.

Organize, develop, or source training programs to meet specific APD iConnect training needs. Develop APD iConnect training aids such as manuals, handbooks, and visual aids to map out training plans for new software deployment. Preparing lesson plans, course outlines, schedules, agendas, and assignments. Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching. Apply new technologies to deliver courses and improve the learning experience for users (e.g., distance learning, interactive self-paced courses, blended training). Will present APD iConnect training programs using recognized training techniques and tools. Handle logistics for training activities including venues and equipment.

Design and apply assessment tools to measure training effectiveness. Track and report on training outcomes. Provide feedback to program participants and management. Evaluate and make recommendations on training material and methodology.

Keep current on training design and methodology.

Works on special projects and other assignments and/or performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work independently.
• Ability to be a team player.
• Ability to coach individuals.
• Ability to train individuals and large groups of people.
• Demonstrates skills in leadership and team management.
• Demonstrates skills training program development.
• Demonstrates skills in planning and organization.
• Demonstrates skills in communication.
• Demonstrates skills in data gathering and analysis.
• Demonstrates skills in problem analysis and problem solving.
• Demonstrates skills in judgment.
• Demonstrates skills in instruction or training.
• Demonstrates skills in presenting and facilitating trainings/meetings.
• Demonstrates skills in interpersonal relations.
• Demonstrates skills in public speaking.
• Knowledge of training methodologies.
• Knowledge of learning management systems.
• Knowledge of competency assessments.
• Knowledge of instructional design principles and adult learning theories.
• Knowledge and proficient use of Microsoft applications and other required computer software applications.
• Knowledge and proficiency in using training development tools and technologies

POSITION REQUIREMENTS

• Must have Valid drivers license or other efficient means of transportation and willing to travel to different locations throughout the Region for work purposes.

ADDITIONAL INFORMATION

PROFILE COMPLETION

Applicants must complete all fields in the Candidate Profile, including their work history with the month and year, to qualify for this position.

Responses to Qualifying Questions must be verifiable in the Candidate Profile, and “see resume” will not be considered an acceptable response.

Resumes and other documentation can be attached to provide additional information, but these will not replace the required completed Candidate Profile.

RETIREE NOTICE

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.

DIRECT DEPOSIT PROGRAM

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens, and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If assistance is needed to apply for this position, please call the people first service center at 1-877-562-7287.

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.