Barista

POSITION OVERVIEW:

Responsible for preparing and serving coffee and other beverages to customers. The Barista is expected to embody the hospitality, charm, and professionalism of our organization. Duties include greeting guests, take orders, make drinks, and provide timely service to customers. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service.

GENERAL EXPECTATIONS:

• Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
• Take orders from guests.
• Prepare and serve beverages, ranging from simple to intricate drinks.
• Answer guests questions about the menu and provide recommendations.
• Take payment.
• Maintain cleanliness of workstation.
• Act with integrity, honesty and knowledge that promote the culture, values of TableOne Hospitality.
• Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
• Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.

WHAT YOU BRING TO THE TABLE:

• 1-2 years of Barista experience. Knowledge of service and food and beverage.
• Prior experience as a barista in a coffee house or restaurant.
• Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
• Food and wine knowledge a plus.
• Pleasant and professional demeanor.
• Must be impeccably groomed, maintain good hygiene, good posture and have required uniform or dress code.

GROOMING: All employees must maintain a neat, clean and well-groomed appearance per Company standards outlined in the Employee Playbook.

LANGUAGE SKILLS: Ability to communicate effectively with management, guests, and staff. Must be able to speak, read, write and understand the primary language(s) used in the workplace.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Most work tasks are performed indoors. Temperature is moderate and controlled by restaurant environmental systems.
• Must be able to stand and exert well-paced mobility at least 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability in limited space.
• Must be able to lift up to 20 lbs. on a regular and continuing basis.
• May be required to lift trays of food or food items weighing up to 20 lbs., occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• While performing the duties of this job, the Host are regularly required to stand, walk, sit, talk or hear. Frequently it is required to use arms & hands to reach, handle or feel objects, tools or controls. Hosts are occasionally required to stoop, kneel, crouch or crawl.

COMMENTS: This job description is not an exclusive or exhaustive list of all the job functions that this position may be asked to perform from time to time.

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the restaurant. In addition, attendance at all scheduled training sessions and meetings is required.

TableOne Hospitality and its affiliates are an Equal Opportunity Employer dedicated to non-discrimination in employment and will consider qualified applicants with criminal histories in a manner consistent with the requirements of AB 1008, California Fair Employment and Housing Act (FEHA), San Francisco Fair Chance Ordinance, and all other local, state and federal laws.