Lead Data Support Manager

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So if you’re talented, driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it), then we want to talk. This Lead Data Support Manager will oversee our Data Support team in Ventura, CA. This is a team that works in collaboration with our business teams and across internal data teams to ensure top notch Datafication. We’re looking for someone who is enthusiastic about leading & managing a growing team of junior-mid level data professionals and is equally as interested in learning about new & complex data/database technologies. An ideal candidate will serve as a people leader, as well as a mediator between account and technology teams, helping both reach solutions on high-priority technical issues. There is plenty of room for advancement in this role within the department or otherwise within our company. WHAT YOU'LL DO: Provide oversight, guidance, and mentorship to members of the Data Support Team. Maintain management accountability for Data Support Team KPI achievement Manage management responsibility for Data Support Team member development and performance Manage Data Support Team process improvement initiatives and projects Oversee creation and manage systems/ processes of datafication Multi-task, manage and generate custom data segments from internal data sets for key stakeholders and clients Manage our internal taxonomy for data segments Collaborate with Software Engineers, Product Managers, and Data Scientists in building & testing prototypes for margin-generating products Responsible for enforcing ad policy and legal compliance in Data Support-related tools and processes Manage and create reports related to team performance and data entry tracking Manage and prioritize inventory for datafication Set up and manage checks & balances in data entry process Managing and automating refreshing of data segments Run and automate scheduled scripts for data creation Responsible for accuracy of processes and data creation Maintain categorizations of data segments inside our DMP Act as a primary conduit/catalyst between the Data Support Team and other TTD Teams Oversee and contribute to the company’s Knowledge Base by the creation of new articles and updating existing ones Assist with screening and hiring permanent team members for the Data Support Team Assess Team progress and identify needs of the Data Support Team Coordinate in-depth training on Data Support-related tools and processes WHO YOU ARE: Bachelor’s Degree from a four-year university or relevant substitute experience 6 years relevant work experience in a technical, data analytics and/or applications support role 1 years in a technical lead or people management role Excellent verbal and written communication at a technical level Outstanding analytical and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment Possesses creativity to generate new ideas and ways to create data sets Skills in Python, SQL, and API integrations Experience with Spark and Scala is a plus Proven experience and ability to develop complex SQL queries and reports Knowledge of RTB, DSPs, ad exchanges, aggregators, and ad servers is a plus Knowledge of Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets Knowledge of legal regulations and key policy issues affecting the open internet is a plus Ability to collaborate cross-functionally with other departments and understand highly technical processes and projects given from our engineering team Ability to manipulate and draw insights from extremely large datasets with minimal support Must have deep hands-on expertise with SQL Server and data warehouse methodologies/practices Experience with Vertica is a plus Experience in a customer / client facing role (working directly with business stakeholders) Effective time management skills – ability to prioritize and meet deadlines The ability to lead by example, to teach others, and to maintain top productivity. #LI-TP1 The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.