Building Automation Systems Operator, Swing Shift

Job Posting Title:
Building Automation Systems, Operator-Swing Shift
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Hiring Department:
Facilities Operations and Maintenance
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Position Open To:
All Applicants

Job Description:
Provide journey level technical skills associated with HVAC and building automation systems. Monitor HVAC campus automation systems and related equipment. Perform routine maintenance and repair of BAS equipment. Staff the Facilities after‐hours phone and provide routine and emergency dispatch of personnel.
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Job Details:
General Notes
Position may include periodically working some weekends, evenings, holidays, and overtime. Hiring decision contingent upon applicant clearing a security background check. Applications will be reviewed online by the hiring department.

Responsibilities

• Monitors HVAC and other related building systems for proper operation and alarm conditions.
• Analyzes computer generated and phoned‐in facility related problems, prioritizes and coordinates proper responses.
• Handles normal and emergency phone calls. Dispatches technicians as needed. On occasion will need to be able to respond to crisis situations. Works in a professional manner. Creates accurate FAMIS Service Requests.
• Provides timely and courteous customer service, keeps supervisors up to date on daily work order status to ensure clear, concise and necessary communication channels are maintained and customer expectations are met. Communicates effectively with customers to understand their needs and expectations.
• Performs work independently from written or verbal instructions and in accordance with established safety procedures to complete tasks in a timely manner.
• Performs preventive maintenance on the monitoring equipment to ensure that monitoring systems are operating effectively and efficiently.
• Collects building automation system data. Maintains historical logs and software databases. Analyzes computer generated and phoned‐in facility related problems, prioritizes and coordinates proper responses. Uses troubleshooting and diagnostic techniques to identify equipment problems and dispatches appropriate personnel.
• Programs building automation equipment for routine and event driven facility equipment schedules.

Required Qualifications:

Diploma (High School) or GED. Three years of experience in journey-level installation, repair, maintenance, and operation of HVAC building automation controls and systems. Must have a valid driver's license and an acceptable driving record.Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Associates degree in a technical field or equivalent experience. More than three years experience of the required qualifications. Experience at the University of Texas or in a university setting. Demonstrated excellent communication skills. Experience with computerized service request systems. Demonstrated excellent customer service skills. Professional demeanor. Demonstrated ability to communicate effectively with the culturally and hierarchically diverse University community served. Proven ability to work with a team of multi‐crafted trades people. Experience in a Call Center environment.
Salary Range
$38,159 to $41,020 depending on qualifications

Environmental Demands

• Uniforms and/or personal protection equipment (furnished)
• May work in all weather conditions
• May work around standard office conditions ​

Physical Tasks * Repetitive use of a keyboard at a workstation

• Use of manual dexterity ​
• Climbing of stairs
• ​Lifting and moving

Additional Working Conditions * Working conditions found with electronic or computerized equipment​

• May require to be stationed at a computer monitoring workstation for extended periods
• Maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4.

Work Shift * 40 hours per week, swing shift. 3pm to 11pm with days rotating to include weekends.
Required Materials * Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interestImportant

for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the 2021 report here or obtain a copy at University Compliance Services, 1616 Guadalupe, Suite UTA 2.206, Austin, TX 78701.

Job Type: Full-time

Pay: $38,159.00 - $41,020.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location