What are the responsibilities and job description for the Retail and Spa Host position at The Urban Muse?
The Urban Muse is a full-service, award-winning day spa and gift shop. We are looking for enthusiastic, hardworking team members to join our dedicated team of professionals.
Position Summary:
The Host is responsible for providing exceptional customer service to all guests while assisting with the front end and back-of-house operations. This includes greeting guests, selling products in our gift show, taking payments, and scheduling appointments. The back of house operations will include laundry services for the spa, managing the infrared sauna, steam and regular showers, as well as ensuring our relaxation rooms are stocked and ready for our clients. The ideal candidate will have experience in a full-service spa and be able to multitask in a fast-paced environment.
Essential Functions:
- Greets guests, answer phones, make reservations for clients, receives payments from customers
- Assists customers with questions about spa services, holistic services, and retail products
- Communicates with back-of-house staff to ensure proper operations and ensure that customers have a great experience at The Urban Muse
- Performs opening, closing, and other retail duties as required
- Ensures cleanliness of front-of-house and back of house areas including but not limited to restrooms, stairs, and breakroom areas
- Other duties as assigned by manager
Education & Experience:
- High School Diploma or GED required or equivalent experience
- Ability to communicate clearly with all guests and staff
- Ability to work a flexible schedule that includes nights, weekends, and some holidays; must be able to work some weekends
- Ability to lift up to 50 lbs. without assistance
- Ability to stand for long periods of time (8 hours)
The Urban Muse is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
Work Location: In person
Salary : $15 - $16