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Job Description

JOB SUMMARY: The primary responsibility of the Client Support Specialist is for the safety, welfare, and comfort of the clients. The Client Support Specialist works under the overall direction of the Director of Client Support Services.

ESSENTIAL FUNCTIONS:

• Work with people in a friendly and caring manner.
• Maintain a safe environment for clients and fellow staff.
• Conduct yourself as a positive role model of the Walker Center and promptly alert a supervisor to potentially unethical behavior.
• Flexibility and availability for all shifts.
• Pass medications, charting, and document accurately as ordered by Medical Staff.
• Be aware of clients’ activities and whereabouts at all times.
• Compile a shift report and daily documentation to meet deadlines.
• Use “Unconditional Positive Regard” to anyone connected with the Walker Center.
• Informing and coaching clients on rules and policies of the Walker Center.
• Follow policy and procedures.
• Above all, the Client Support Specialist shall do no harm to the client and never abandon their post.
  
  

REQUIREMENTS: Ability to continuously stand or walk. Ability to bend, climb stairs, and lift frequently. Ability to lift up to 50 pounds frequently. Ability to squat occasionally and maneuver in different positions, such as reaching, extending, and bending. High school graduate/GED preferred. Individual will learn as a result of on-the-job training. Medication Certification within 60 days of hire. Must have a valid identification or driver’s license. Must be proficient in Microsoft Outlook, the ability to learn how to use and maintain Electronic Medical Records, and have proficient computer skills. A history of responsible full-time employment preferred. Self-identified person in recovery from a Substance Use Disorder must have a minimum of two years of sobriety from substances of abuse. Must pass pre-hire requirements including a criminal background check, UA, and TB test. Must be CPR certified within ninety (90) days of hire.

WORK ENVIRONMENT: Working with substance use and mental health disorders. Employees work under typical office conditions. In certain assignments, an employee may occasionally work near moving equipment and be exposed to bodily fluids and other biohazards, toxic or caustic chemicals, outdoor weather conditions and loud, prolonged noise.

DISCLAIMER: This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Day Shift

Swing shift (3pm to 11 pm)

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