Banquet Server- On call

Position:

Banquet Server

Date:

7/24/14

Reports to:

Banquet Manager

JOB SUMMARY

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

CANDIDATE PROFILE/ JOB FUNCTIONS

Candidate Profile

Experience

· Hotel experience preferred.

Skills and Knowledge

· Can communicate well with guests.

· Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.

· Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware.

· Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

· Ability to remember, recite and promote the variety of menu items.

· Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.

· Ability to stand for long periods of time with or without reasonable accommodation.

· Must have the ability to communicate in English.

Job Functions (Learning and Applying Personal Expertise)

The following are specific contributions that must be developed during the training program in order to successful complete the program and be placed in a hotel with or without reasonable accommodation:

· Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.

· Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.

· Greet guests and respond to requests in a friendly and courteous manner.

· Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.

· Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

· Replenish beverages as necessary, and check with guests for overall satisfaction.

· Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.

· Comply with attendance rules and be available to work on a regular basis.

· Perform any other job related duties as assigned.

HEI Hotels and Resorts is an equal opportunity empl

Job Types: Part-time, Temporary

Pay: $8.89 per hour

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $9