What are the responsibilities and job description for the Production Manager position at The Window People?
The local leader in residential and some light commercial remodeling is expanding and ready to hire new talent to join our team. The Window People helps homeowners, contractors and architects with their remodeling needs – offering the leading brands and unmatched installation craftsmanship.
We are looking to add a professional Production Manager to coordinate and manage our organization's production department. The primary duties begin at job and material ordering, to coordinating and scheduling all of our installs, to finding ways to increase the quality of our customer service and implement best practices out on job sites.
Primary Responsibilities:
- Manage the installation calendar, including scheduling jobs for the crews.
- Coordinate and schedule all manufacturer service work, including post-install follow-up.
- Enter, review, place, confirm, and track all job orders.
- Purchase materials, plan inventory and oversee warehouse efficiency.
- Accept all incoming job material deliveries, including unloading trucks.
- Stage all job materials and get crews off to their scheduled jobs.
- Provide superior customer service and communication to our clients throughout their installation to completion of their job.
- Deliver emergency materials to crews if needed.
- Ensure all production operations are carried out efficiently and cost-effectively.
- Improve production management systems, processes and best practices.
- Basic office management and administrative responsibilities.
Key Competencies:
- Attention to detail
- Organizing and planning
- Time management
- Adaptability
- An assertive, positive attitude and work ethic
- Genuine desire to provide exceptional customer service
- Office, email, CRM system, computer/mobile device skills
We Offer:
- Medical
- Retirement benefits
- Paid vacation time
- Coaching, development and training
Job Type: Full-time
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $56,600 - $71,700