Job Posting for Vendor Operations Manager at The World's Largest Social Network
HireArt is helping the world’s largest social network hire a Vendor Operations Manager to support the company's Product Quality and Vendor Management teams by taking charge of tool access for vendor resources, database management, the coordination of vendor business reviews, and vendor compliance with all corporate and team training requirements.
As a Vendor Operations Manager, your responsibilities will include:
Vendor Worker Access Management:
Coordinate the onboarding and offboarding of Vendor Workers on the company's proprietary tools and corporate systems by working closely with Vendor Companies and the Contingent Workforce team.
Maintain a large database of approved, active Vendor Workers and support their periodic systems access renewals.
Communicate tool access status to Vendor Companies.
Stay up-to-date via internal discussion and collaboration groups on the company's evolving policies and trainings applicable for vendors.
Vendor Onboarding:
Facilitate in-person and remote video vendor training sessions.
Coordinate the collection and exchange of test files with internal stakeholders and vendors, i.e. file hand-off.
Provide vendors with weekly testing results and query support.
Track status of testing processes and provide updates to stakeholders.
Documentation:
Support the creation and maintenance of end-to-end process documentation, i.e. candidate discovery through on-boarding/off-boarding, and production.
Create and maintain ‘how-to’ documentation for new hires.
Suggest process improvements and document new processes as created.
Maintain standardized file formats and folder structure.
Vendor Performance Management:
Coordinate business review meetings with vendor contacts and internal stakeholders.
Using google suite tools, create surveys (and compile results) as well as presentations.
Miscellaneous:
Monthly performance meetings with vendors.
Assist in various reporting, e.g. headcount and purchase tracking.
Validate invoice compliance.
Benefits:
Pre-tax commuter benefits
Employer (HireArt) Subsidized healthcare benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short and long term disability and life insurance
401k package
Bachelor' degree in relevant discipline
3 years experience with vendor and/or project management
3 years of experience in Quality Assurance
Good with google suite
Database administration experience
Ability to communicate clearly and efficiently
Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment
Preferred Qualifications:
Experience working with business process tools
Familiarity with Meta Platforms (i.e. Facebook, Instagram, Messenger, and Oculus)
Knowledge of additional languages other than English
Data analytics and visualization experience
Active directory experience
Commitment: This is a full-time, 12-month contract position staffed via HireArt and based in Menlo Park, CA. It will be fully remote until offices reopen and is available to candidates local to the Bay area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
Salary.com Estimation for Vendor Operations Manager in San Francisco, CA
$156,429 to $205,763
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Vendor Operations Manager.
Click the checkbox next to the jobs that you are interested in.