The Wright Legal Group, LLC
Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!
Responsibilities
- Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
- Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
- Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
- Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
- Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
Other Duties Include:
- Greeting clients and visitors and answering visitor inquiries
- Answering and routing incoming calls on a multi-line telephone system
- Scheduling and routing clients
- Maintaining and scheduling conference rooms
- Maintaining the waiting area, lobby or other public areas
- Serving water, coffee, or tea to guests
- Ordering supplies
- Scanning, photocopying, faxing, and filing documents
- Collecting, delivering, and routing mail and hand-delivered packages
- Verifying employee identification and issuing visitor passes
Qualifications
- Skilled with Microsoft Office, especially Microsoft Excel
- High school diploma or GED is a requirement; Bachelor’s degree is a plus
- Background in the legal industry preferred
- Strong computer and data entry skills
- Previous experience with CRM and case management software desired
Compensation
$11 - $15 hourly
About The Wright Legal Group, LLC
The Wright Legal Group is an award-winning law firm based in Columbus, Georgia with offices in Atlanta, GA, and Washington DC. We are a small team that believes in training and mentoring. We strive to provide great customer service while delivering excellent results.
The Wright Legal Group is a boutique litigation firm that focuses on achieving the best possible results whether you need compensation for car accident injuries, face drunk driving charges, or you’re a business professional with a legal dispute. The Wright Legal Group provides clients with all types of legal representation and counsel in the following areas: Personal Injury, Wrongful Death, Driving Under the Influence, Probate Litigation, Veterans Claims, and Immigration.